Claims
ABI calls for cyber attack database
Insurers should have access to a national database of recorded cyber attacks in order to better provide cover, according to the Association of British Insurers.
Blog: Ignite cooperation over anti-theft technology
A wave of keyless car theft has reversed the trend of declining claims losses for insurers. To find a solution, the industry should look back to the 1990s
Blog: Trolley or dolly? Machines, ethics and liability
The 'trolley dilemma' is a thought experiment from the 1960s that questions the ethical course of action when having to choose between two outcomes
Insurance offered for stem cell therapy
Insurance cover for stem cell therapy has been offered for the first time to “democratise” a process that would ordinarily cost hundreds of thousands of pounds.
Quiz of the week - 20 May 2016
Test your knowledge of the week's insurance news, with the Post insurance quiz of the week.
Claims - Education: Learning lessons
Amid the backflips and shifts in government policy, education remains a competitive market for insurers, with specific challenges as austerity tightens budgets.
Blog: Insurance contract law reform concludes with a bang, not a whimper
There is a crescendo building as we near the end of this 10-year journey to bring insurance contract law into the 21st century.
Blog: Uberisation of claims would be detrimental to customers in surge scenarios
Clive Nicholls, UK & Ireland CEO at Crawford & Company, disagrees loss adjusting will soon be disrupted by the 'gig economy'. He argues the industry cannot rely on freelancers to carry out claims surveys in surge scenarios.
Zurich hires from QBE for senior Australia claims role
Zurich has appointed Hilary Bates as chief claims officer for Australia and New Zealand.
Blog: Aggregation of PI claims, a question of interpretation
In April, the Court of Appeal handed down judgment in AIG v OC320301 LLP, a case regarding the aggregation of professional indemnity claims. John de Waal QC of Hardwicke Chambers comments on the ruling that will affect PI insurers' liability
Fraud Focus: DWF's Jamie Taylor asks if small is beautiful
Does a small claim equate to a small risk of fraud detection? How might fraudster behaviours change once the seemingly inescapable raising of the small claims track limit is implemented?
Outsourcing: Shaping up to demonstrate customer focus
Service providers and insurers are sharpening up their outsourcing practices to bring them into line with tough new regulatory demands outlined by the Financial Conduct Authority a year ago.
AIR Worldwide estimates Alberta fire insured losses at over £2.4bn
Catastrophe modeling firm AIR Worldwide is estimating between C$4.4bn (£2.4bn) and C$9bn (£4.8bn) of insured losses for this month's huge Alberta wildfire.
Claims management company fined £250,000 by ICO after making 17.5m nuisance calls
Blackburn-based Check Point Claims has been fined £250,000 by the Information Commissioner’s Office, which launched an investigation following 248 complaints.
Blog: Proposed whiplash reforms are cynical
Andrew Twambley, founder of Injury Lawyers 4 U and spokesman of Access 2 Justice, reacts to the proposals put forward by Allianz's head of technical claims Sarah Mallaby to clamp down on claims farming.
North of the Border: Reform of the civil court
The changes to Scotland's civil court system have taken effect – what exactly do they entail and how is the transition going?
Blog: Flood Re is a sticking plaster
Flood Re, the scheme launched in early April to provide affordable home insurance for flood-prone regions, has real limitations.
Covent Bridge completes first UK acquisition
Investigation firm Covent Bridge Group has acquired Surrey-headquartered BDL Investigations, marking its first acquisition in the UK.
Legal: Macro trends to hit casualty market
The London insurance district is plugged into so many global markets that macroeconomic issues on the other side of the world can translate into problems much closer to home.
Claims Awards Asia-Pacific 2016: Entries now open
The entry process for the Claims Awards Asia-Pacific is now open.
Telematics tales: Home is where the app is
For the past five years the general insurance industry has been buzzing about telematics.
C-Suite Insurer: Zurich's Karl Helgesen on the unprecedented pace of technology
As I look out to the horizon I can't help but feel incredibly excited and perhaps a little apprehensive. We are seeing technology develop at an unprecedented pace, coupled with a sharpened focus on the customer and a reform agenda that could change the…
56% worry about insurance of driverless cars
More than half of drivers worry they will automatically be classed as ‘at fault’ by insurers if they are involved in an accident with a driverless car, according to a survey.
Ex-RSA claims handler gets 10 months jail following fraud conviction
An RSA claims handler admitted to illegally sharing customer details with a law firm as well as adding friends and family to genuine claims.