Claims
Legal: An opportunity to crack whiplash
The government is making a concerted effort to reduce the number of whiplash claims and consequently reduce the cost of motor insurance
RAC reveals drop in convicted uninsured drivers, but warns IPT rise might reverse trend
There has been a 9% fall in the total number of convictions for driving without insurance among men holding full driving licences, according to a Freedom of Information request made by the RAC to the DVLA.
C-Suite Insurer: Esure's Stuart Vann - Fraud and what more the industry can do
Although there has been significant progress, there is more for insurers to do in reducing levels of opportunistic fraud
Political Lobbying: Don't mention the ‘L' word
Smoke and mirrors perpetuates the lobbying mystique but there is no need to bring in outsiders if there is someone with know-how and who can put together a well presented case
Perils increases loss estimate for Storms Eva and Frank
Catastrophe data firm Perils has revised the loss to the property insurance market caused by Storms Eva and Frank to £578m from its initial estimate of £526m.
The Claims Process: Together again
Hammering down loss adjusters on fees proved a false economy for insurers as falling service standards merely wreaked more havoc on the industry’s reputation. But sense has prevailed and the two sectors are showing signs of a welcome reconciliation
SMEs: All things unequal
Last year’s FCA thematic review found a gap between what SMEs expect of their insurers and the service they actually get. What can insurers do to make SMEs feel more valued?
Expertise from A-Z: Casualty - Into the unknown
The casualty landscape is ever-changing. Insurers and brokers must be aware of all developments when giving advice
Expertise from A-Z: Casualty - All you need is patients
The casualty insurance area witnesses changes to legislation all the time, so insurers and brokers must be on top of their game when it comes to educating and communicating with the employers they work with
Interview: Richard Pryce - Keeping discipline
QBE European Operations CEO Richard Pryce talks about maintaining underwriting discipline in light of a heavily criticised sales email and contingency planning ahead of the EU referendum this summer
Comment: ABI's Paul Evans and Biba's Lord Hunt says customers must be handled with care
The ABI and Biba have come together to provide a code of good practice for vulnerable customers
Brexit offers UK insurers respite on ECJ VAT ruling for outsourced claims
UK insurers are facing significant increases to the cost of outsourced claims handling if the government is forced to align its VAT position to a recent European Court of Justice ruling, but the June vote on whether the UK should leave the European Union…
FCA regulation of credit hire firms touted as CMCs fall under its remit
Industry commentators have backed the future Financial Conduct Authority oversight of claims management companies, announced in the 16 March Budget, alongside suggestions a similar regulatory framework should be adopted for credit hire companies.
IFB appoints new investigations head
The Insurance Fraud Bureau has appointed Jason Potter as its new head of investigations, effective from today (21 March).
The Claims Awards 2016 shortlist is out today
The Claims Awards shortlist is out today.
UK still long-term hotspot for shipping incidents
The British Isles, North Sea, English Channel and Bay of Biscay region is the area that has seen the most shipping casualties since 2006, according to Allianz Global Corporate and Specialty, despite total losses in the British Isles being down year-on…
Broker teams up with Australian Rugby Union for club risk management app
Sydney-based insurance broker Gow Gates has created a rugby club risk management app with the Australian Rugby Union.
Crawford unveils new international executive structure
Crawford & Company has announced a new international management structure including a shared services leadership team and an executive team.
Quiz of the week - 18 March
Test your knowledge of the week's insurance news, with the Post insurance quiz of the week.
Crawford TPA Broadspire to be led by Sutcliffe as Clubley steps down
Crawford & Company’s third-party administration business Broadspire has replaced Margaret Clubley as managing director of its UK business with Ian Sutcliffe, former Crawford UK client relationships director.
Blog: Bring on the Enterprise Bill
The Enterprise Bill should mean quicker payments for SMEs - and for insurers, a chance to stand up and be counted.
Blog: Insurers - ignore the Millennials at your peril
After spending decades in the insurance industry on several continents, it never ceases to amaze me how we continuously fail to adapt to change as effectively as other industries around us.
ECJ decides claims handling should be subject to VAT
Insurers and policyholders could be facing increased costs following a European Court of Justice decision that claims handling was not within the scope of the VAT exemption for insurance-related services.
Europe - Vnuk: EU ruling is a black cloud over motorsport
The Vnuk ruling - making third-party insurance compulsory - could make motorsport participation too expensive and supporters are calling for an exemption to be made.