Claims
Lanes Group-backed Evolution claims fixed fee model will become the norm after Ageas win
Evolution Claims Management has secured a new contract to provide building claims management services to Ageas Insurance, its first since attracting investment from Lanes Group.
Allianz worst hit European insurer by Q1 nat cats
First quarter natural catastrophe losses cost Allianz €311m, more than any other insurer.
Analysis: Is Scotland emerging as a heartland for personal injury claims?
The proposed Civil Liability Bill is set to introduce sweeping changes to the way soft tissue injury claims are paid out in England and Wales. In Scotland though, it would seem as though the effect of the whiplash reforms south of the border could…
Nat Cats push specialty market into costliest year on record
The UK specialty insurance market suffered the costliest year on record in 2017 as natural catastrophe activity took its toll on underwriting performance.
Blog: E-cigarettes - playing with fire
E-cigarettes may pose unknown health risks, writes Stuart Toal, casualty account manager at Allianz, warning the liability exposures associated with vaping might be slow-burning ones.
Claims bosses face £500,000 fines under ‘phoenix’ company crackdown
Nuisance call bosses could personally face fines of up to £500,000 under plans to tackle ‘phoenix’ claims management companies.
Aviva rejects one in eight whiplash claims
Aviva now rejects one in eight whiplash claims as suspect or fraudulent, the company said, as it revealed a 5.6% growth in fraud last year.
Blog: Rise of the robo-diagnosis
BLM partner Greg McEwen considers the liability implications of using artificial intelligence for medical diagnostics.
Hiscox's Tom Dixon on tactical litigation in tech
Tactical litigation is costly, underhand and rife within the technology sector, writes Tom Dixon, head of technology for Hiscox UK and Ireland, explaining how to help policyholders avoid it.
Insurers slam EU motor proposals incorporating Vnuk ruling
The UK insurance sector has criticised proposed changes to the Motor Insurance Directive, following the Vnuk ruling as being “unworkable and unfair”.
Rising star: Claire Tyler, Allianz
Claire Tyler cut her teeth in insurance during the management trainee graduate programme at Enterprise Rent-A-Car. From there, she entered the Allianz claims graduate scheme and worked her way up to become a senior claims handler
Industry slams Tesla’s ‘misleading’ autopilot feature
The insurance sector has called out Tesla for its “misleading” autopilot feature, with industry voices criticising the motor manufacture’s language as confusing for customers.
Electric, not autonomous vehicles keeping underwriters up at night
The impending presence of electric vehicles on UK roads is keeping underwriters awake at night, a conference has heard.
RSA backtracks over no bonus for UK staff
Exclusive: RSA has backtracked over a decision to not award bonuses to UK staff, after employees claimed it was unfair that group CEO Stephen Hester received a bonus of almost £5m.
Aviva's Townend replaces Blanc as IFB chair
The Insurance Fraud Bureau has apointed Aviva’s managing director of UK General Insurance replacing former Axa UK CEO Amanda Blanc.
Hundreds of hip implant claims ditched as High Court rules not defective
The High Court has ruled that metal-on-metal hip implants are not defective, in one of the largest product liability group actions in recent years.
May pledges £400m to remove Grenfell-style cladding, but insurers not off the hook
Exclusive: The government has said the private sector, including insurers, are expected to cover replacement costs potentially dangerous cladding from privately owned high-rise tower blocks.
Analysis: Supply chains: Pruning supply risks
With supply chains entwined through businesses like ivy, disruption risks are climbing. Under-utilised policy wordings and little-known specialist covers haven’t weeded them out
Brokers urged to contact FSCS over Alpha collapse
Brokers and managing agents for Alpha Insurance are being urged to contact the UK guarantee fund.
Sedgwick UK will finalise organisational structure by June
Exclusive: Sedgwick UK will have finalised its operational structure following its merger with Cunningham Lindsey by June.
Week in Post: Picking up the pieces after Biba 2018
The possibility of physical and mental collapse is now very real. No sympathy for the Devil. Buy the ticket, take the ride.
Blog: Getting to the root of tree liability claims
Tree root liability claims are complex and lengthy but, handled properly, their costs can be contained, explains Jeremy Carpenter, tree root liability specialist at Questgates.
Updated: MPs raise ‘strong concerns’ over whiplash reform
The government’s proposed whiplash reform could lead to significant access to justice concerns, according to a Parliamentary committee report.
Q&A: Alistair Hardie, Cega
Almost two years since it was acquired by Charles Taylor, Jonathan Swift spoke to Cega's CEO Alistair Hardie about what the deal has meant for the global assistance, travel risk and claims management services provider.