Claims
This Week in Post: Surprises and savings
Getting a nasty surprise when the bill arrives is a feeling many of us have experienced. Some insured losses are no different.
LMA's Lee Elliston on taking action on delegated claims
The 300-year-old Lloyd's market is changing, says Lee Elliston, claims director, Lloyd's Market Association. The Target Operating Model has seen Lloyd's focus on boosting efficiency and bringing business benefits to market participants. Now the LMA is…
Axa sees huge spike in cavity wall installation claims - updated
Cavity wall insulation claims exploded last year, with Axa Insurance alone reporting a dramatic increase in the space of seven months.
Aston Lark's Peter Blanc on the communication dilemma
As business insurance is increasingly sold online, Peter Blanc, group CEO of Aston Lark, warns against insufficient cover and lack of advice.
Blog: Technology - right or wrong for claims (or both)?
Insurers building the new claims portal must be careful not to force clients down a path they don’t wish to go argues Minster Law director of claims Marcus Taylor, who points to public concerns over technology as a major obstacle to overcome
CMCs look elsewhere as industry calls time on travel claims 'epidemic'
The epidemic of holiday sickness claims might be over, but insurers have been warned claims management companies are already moving into new areas to make up for the shortfall in revenue.
Carlyle Group confirms $6.7bn Sedgwick acquisition
Carlyle Group has bought claims firm Sedgwick for $6.7m, the company announced, confirming earlier reports.
Charles Taylor sees H1 blow from restructuring costs
Charles Taylor saw H1 pre-tax profits fall 95% on the back of one-off restructuring costs.
Insurers will not be forced to pass on whiplash savings
Insurers will not be required to pass on savings from whiplash reform to customers, but they will have to report what those savings are.
Sedgwick eyed by private equity in potential $6bn deal
Claims firm Sedgwick could be snapped up by private equity group Carlyle for $6bn, it was reported.
Blog: The gaping hole in the FCA regulation of CMCs
The Financial Conduct Authority’s consultation into claims management companies has a gaping hole, warns Kurt Rowe, associate at Weightmans, explaining why it matters for insurers.
Primark fire losses could be ‘double or triple’ initial £30m estimate
Exclusive: The losses surrounding the Primark storefront fire in Belfast could be “double or triple” the initial estimates of £30m, sources involved in the claim said.
AGCS' Yogesh Virji on managing inevitable cyber risks
As cyber risk is climbing the concern ladder, Yogesh Virji, head of cyber - UK at Allianz Global Corporate & Specialty, explains how the materialisation of this threat can affect various lines of insurance.
Insurers welcome government crackdown on 'cold call sharks'
Insurers have welcomed rules aimed at limiting claims management companies from calling vast swathes of the population.
Farm safety: Fatal farms
Farming is the most lethal of all industries. The sector and its main insurer are trying to change rules and mentalities to make it safer
This month in Post: A way through the whiplash quagmire?
The controversy over the proposed Civil Liability Bill has centred on whether the changes represent a good deal for consumers or for the insurers.
Insurers to be held to account over whiplash savings
A government amendment to planned personal injury reforms could see insurers have to prove to the regulator that they are passing on savings to customers.
Ice Insuretech sees ‘aggressive’ growth following its acquisition by Acturis
Exclusive: Having seen rapid growth, Acturis-owned insurance software provider Ice Insuretech expects to continue growing over the coming year.
Government goes ‘full steam ahead’ on whiplash reforms
Insurers have welcomed the progression of hotly anticipated personal injury reforms through Parliament, however yesterday’s events in Westminster have whipped up fresh disapproval from the legal sector.
Commercial insurance fraud: Improving detection
There might be disagreement as to how large the gap is between the resources committed to combatting commercial fraud when compared to personal lines – underlined by the recent Post/Crif research. But, there is at least some consensus around a lack of…
Commercial insurance fraud: Where future priorities lie
Closing the gap between the commercial and personal lines insurance sectors in the battle against fraud is a growing priority. Sara Costantini, director at Crif Decision Solutions, looks at what can be done now and where might the future priorities lie.
Analysis: Whiplash bill faces bumpy ride through parliament
Vocal opposition to the Civil Liability Bill is ramping up as MPs prepare to debate it in its second reading.
Campaign group slams ABI personal injury survey as 'worthless propaganda'
Exclusive: Access to Justice has unleashed a barrage of criticism over a survey commissioned by the Association of British Insurers, claiming it is “worthless propaganda”.
Q&A: David Bonehill, Ecclesiastical
Ecclesiastical claims director David Bonehill was awarded the Achievement Award at the eighth Post Claims Awards. As technology is transforming claims, he predicts tech giants will enter the market, probably in the motor or home arena.