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Blog: Technology - right or wrong for claims (or both)?

right-way-wrong-way

Insurers building the new claims portal must be careful not to force clients down a path they don’t wish to go argues Minster Law director of claims Marcus Taylor, who points to public concerns over technology as a major obstacle to overcome

A recent survey carried out by Consumer Intelligence found that, of 2000 people sampled, 50% thought technology will change our lives for the better in future, while the rest were either not sure or

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