LMA's Lee Elliston on taking action on delegated claims
The 300-year-old Lloyd's market is changing, says Lee Elliston, claims director, Lloyd's Market Association. The target operating model has seen Lloyd's focus on boosting efficiency and bringing business benefits to market participants. Now the LMA is focusing on bringing change to delegated claims.
The LMA is focusing its efforts on realising benefits to delegated claims agents in the Lloyd’s market. Delegated authority is a priority for the LMA Claims Committee in 2018/19, through its
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