Claims/Loss adjusting
Claims - VAT relief: Finding relief
With VAT rising to 20% from early next year, Alistair Winning & David Damsell look at how the rules surrounding this tax need to be examined closely by all parties to ensure the full relief available is claimed.
Postbox: 'Heroic' efforts not reflected
I am disappointed to see our position in the 'Insurance 360 Loss Adjusters' survey (www.postonline.co.uk/1740882 ).
Loss adjuster seals Kuwait tie up
Charles Taylor adjusting has entered an exclusive representation agreement with Neshami, a leading firm of loss adjusters in Kuwait to work together on major insurance losses in the country and the GCC countries.
Post Intelligence Benchmarking – Loss adjusting: The loss leaders
Insurance 360‘s groundbreaking survey of the performance of loss adjusting firms reveals who is performing well and who needs to up their game. Peter joy reports.
Adjusting 'for free' service unveiled
Claims management services provider LAS has outlined plans to shake up the way loss adjusters are remunerated, with the launch of a new arm that it boasts can provide an equivalent service for free in 95% of household cases.
Major brokers fail to sign Aldermanbury Declaration
Three of the UK's major brokers are conspicuous in their absence from a list of signatories to the Chartered Insurance Institute's Aldermanbury Declaration.
MYI makes Eire move
Loss adjuster MYI has opened up its first office in the Republic of Ireland.
Fraud Management Briefing news: First broker poised to join the IFB
The Insurance Fraud Bureau is set to expand its membership after inviting brokers and loss adjusters to join its network.
Editor's comment: An offer you can't refuse?
Most of us will no doubt have been taken in by the 'buy one, get one free' offers that litter the aisles of supermarkets — and ended up with two of something we had no intention of buying. It is thus with some interest that Post this week reports that…
Cunningham Lindsey Marine joins UK business
Loss adjusters Cunningham Lindsey have integrated their marine arm into their UK business.
Career path & CSR news: Cunningham Lindsey picks five from 500
Cunningham Lindsey has picked five new trainees out of more than 500 applicants for the second year of its graduate recruitment programme. One of the graduates will be based in its agricultural property team while the rest will join the specialist…
Career path & CSR news: Crawford & Co sees first set of MBA graduates
The first cohort of 15 of its emerging leaders have now successfully graduated from Crawford & Company’s bespoke MBA programme. This group comprises eight from the UK and seven from the loss adjuster’s continental europe, Middle east and Africa area.
Interview - Andrew Homewood: A developing role at the CILA
With 35 years in the industry, new CILA president Andrew Homewood is well placed to guide the institute through an important phase in its development. Leigh Jackson finds out his plans for the organisation.
In series - Claims management: Making a difference
Technology should be a major facilitator for insurers as they seek to control costs and improve customer satisfaction. But Russell Crewe asks if the balance is right yet.
In series - Claims management: Making the most of technology
With the internet playing an increasing role in customer’s lives, Sam Barrett reports on the failure by the insurance industry to invest in claims technology systems to harness this.
Cunningham Lindsey handles Basingstoke blaze
Cunningham Lindsey has been named as the loss adjustor on a major fire which caused around £5m worth of damage to a care development home in Basingstoke.
Questgates outlines SIA concerns
Loss adjusting firm Questgates has warned the government not “throw the baby out with the bathwater” after it revealed that the Security Industry Authority could face the axe.
In series - claims management: Reflecting on feedback
Meeting policyholder expectations can put you one step ahead of your competitors, but to know what your customers want, you'll have to ask them. Sam Barrett finds out to what extent insurance companies integrate customer feedback on claims service.
Garwyn creates "strongest" liability team in market
Garwyn has created a new adjusting executive team that aims to strengthen its core liability expertise and regional focus.
GAB Robins deals with major Tesco loss
GAB Robins' UK major and complex loss team have been assigned to a "multi-million pound" fire in South Korea.
Flood progress relies on government spending
The success of last week's flood management summit will depend on whether the government's axe falls on flood defence in its October spending review.
Charles Taylor and Hamid Mukhtar & Co form Pakistan partnership
Loss adjuster Charles Taylor has entered an exclusive representation agreement with Hamid Mukhtar & Co, a Pakistani firm of loss adjusters, consulting engineers and insurance surveyors.
Postscript - 20 years ago: Fraudulent claims need handling
Looking through Post's back catalogue paints a unique picture of more than 150 years of insurance news, as this highlight from 20 years ago reveals.
Delta's new expansion plans take it south
Delta Claims Services is set to extend its presence to the south of England, while hinting at a move into the property market.