Claims/Loss adjusting
Cunninghams set for new graduate intake
Loss adjuster Cunningham Lindsey has kicked off its search for new graduates as its recruitment programme enters its third year.
Merlin pledges to fulfill claims before Christmas
Merlin has committed to ensuring any new claims received from its clients by 21 December will be offered a visit from a Merlin adjuster before Christmas, providing access roads are open.
Lorega launches Broker Network claims service
Lorega has unveiled a new bespoke commercial property and business interruption claims service for Broker Network members.
Loss adjusting – review of the year: Battling for talent
2010 has proved an interesting year for the loss adjusting sector, reports Leigh Jackson, with a number of new entrants and the issues of ethics and recruiting new talent coming to the fore.
Comment - Loss adjusting: The death of loss adjusting?
Loss adjusting has changed dramatically over the past 10 years. Benedict Burke examines the changes and argues that customer outcomes are only getting better.
LAS land Equity roof contract
Equity Claims has appointed claims management firm LAS to undertake its roof surveys.
Merlin unveils new subsidence model
Claims company Merlin has launched a new bespoke claims management system for its subsidence offering.
CL launches liability fraud unit
Cunningham Lindsey has set up a dedicated unit to tackle the increase in liability fraud.
Obituary: Industry mourns Shearer
Martin Shearer suddenly passed away on 30 November in hospital, following an operation. He was 53 years old.
Claims Club news: Third parties need longer-term commitments
The ability to form long-term relationships with third-party providers is important when procuring claims services, Iain Sinclair, Aviva's supply chain manager, told delegates.
Claims Club news: Procurement no longer stuck in an 'ivory tower'
There has been a "sea change" in the way claims operations professionals are involved in and consulted on insurer procurement strategies, according to Aviva's supply chain manager.
Claims Club news: Insurers moving away from one-stop-shops
Claims procurement strategies have evolved beyond pure price and one-stop-shops.
Specialist loss adjuster adds a new director
Specialist loss adjuster ASL appoints Simon Bailey as a director
Insurance landscape - Household future: Leaping forward
Changes in the household claims market have been sluggish over the past 25 years. Max Dunworth looks at the significant upcoming developments that aim to revolutionise this sector.
Insurance landscape - Household past: Stiff competition
A perception exists that household claims lag behind motor claims in terms of innovation and new entrants are challenging the traditional loss adjusting model. Stephanie Denton examines the impact of this on the market.
Oval ties up loss recovery deal with Lorega
Oval Insurance and loss recovery insurance specialist, Lorega, have launched a dedicated claims assistance service for the broker's commercial client base.
Cunningham Lindsey handling 90 claims from flooding in Cornwall
Cunningham Lindsey has confirmed it is handling 90 claims following the floods in Cornwall earlier this month, with estimated total losses expected to reach up to £5 m.
Loss adjuster: surge status on amber after snowfalls
Loss adjusting group GAB Robins has revealed that its surge status remains on Amber.
ABI: cost of flood damage has tripled since year 2000
The cost of flood damage since 2000 has soared by 200% compared with the previous decade, with yet more people set to be at significant risk of flooding, according to the Association of British Insurers.
Fire risks - Non-deliberate: The desire to fight fire
Fire has always been a fierce adversary of both businesses and insurers. A major blaze can cause havoc to both small and large commercial premises, while also leaving a lasting mark on the bottom line of an insurer.
LAS guarantees site visit survey within 48 hours
LAS is set to provide clients with a guaranteed 48-hour site visit across all its surveying and validation services.
Cumbrian floods - Lessons learned: A timely reminder
A year on from Cockermouth and the UK faced another major flooding incident, in Cornwall. Jim Pittman examines how the industry coped in Cumbria and asks what lessons have been learned for dealing with extreme weather.
Claims supplement - Where next for claims?: Fully equipped
Ajoy Menon and Renuka Sridhar look at the changing face of claims management and the tough decisions that need to be taken.
Claims supplement: Loss adjuster listings 2009
Now in its fifth year, this study, which for the first time has more than 50 entrants, although not a complete study of the industry, indicates the face that the insurance industry’s spending on loss adjusters dropped in 2009 as it spent up to £718.5m…