Claims/Loss adjusting
Interview - Michael Walter & Edward Maddison: Engaging the next generation
Lynn Rouse talks to ASL's Michael Walter and Edward Maddison about expanding horizons, operational expertise and engaging the firm's next generation.
Exclusive partnership deal struck for fraud investigation
Cunningham Lindsey and The Surveillance Group have signed a partnership agreement in a bid to create a market-leading fraud investigation unit.
Litigation fears in wake of NZ quake
The New Zealand earthquakes in September 2010 and February 2011 have left some brokers and insurers at risk of litigation, the chief executive of Cunningham Lindsey's New Zealand operation has warned.
Penny Black's insurance week
It is always heartening to see people battling adversity, and those in New Zealand have had it bad over the past six months.
Large Corporate Risks - Claims: Network issues
In the wake of Cunningham Lindsey's international claims hub launch, Veronica Cowan looks at the pros and cons of claims centralisation and asks if some risks are more suited to it than others.
Former Homeserve duo reunited
Crawford & Company account manager Ritchie Marshall is set to take up a newly created role at claims validation specialist Imperial Consultants, Post has learnt.
In series - fraud: how essential is PR in the battle against fraud?
PR is essential when it comes to changing perceptions about the insurance industry. Rachel Gordon investigates how successfully this is being utilised in the long-term fight against fraud.
Crawford trials data mining plan with three suppliers
Crawford & Company is trialling three potential suppliers to support its plans to launch data mining and matching capabilities within its counter-fraud unit.
Major loss: meeting the challenges of major loss
With the global nature of modern business exposing insurers to a variety of major loss challenges, Trevor Latimer assesses the consequences.
Japan quake: one of the costliest catastrophes in modern history
The devastating earthquake that struck Japan on 11 March is set to become one of the costliest catastrophes in modern history.
ASL expands professional liabilities team
Specialist loss adjuster ASL has recruited three solicitors to its professional liabilities practice.
Garwyn launches practice group in strategic commercial move
Garwyn Group has created the first of a series of practice groups for seven defined industry sectors, as part of a strategic move to align itself more closely to the sector specialisms offered by commercial insurers and brokers.
Claims leakage approach sees a seven-to-one ROI
Martin Ashfield, head of commercial property claims at Axa Insurance, attributed the end of its historical "master-servant" relationship with suppliers to its investment in a consistent rules-based approach to claims leakage. Citing a seven-to-one return…
Rebuilding Cost launches web portal
Rebuilding Cost has unveiled a new website which allows insurance companies online access to valuation surveys.
Investing in the profession - claims: a focus on training
There has been a lot of talk about professionalism in the claims sector. But while those operating in the field have long been granted access to significant training resources, what about those in the back office? Daniel Dunkley looks at whether things…
Chilean earthquake – insurance lessons learnt one year on
Lessons learnt from the massive earthquake that struck Chile 12 months ago should facilitate the future handling of complex business interruption claims, says Jenny Larner.
CILA launches two new entry-level exams
Two new entry-level examinations designed to make the loss adjusting profession and the benefits of Chartered Institute of Loss Adjusters membership more accessible around the world have been launched by CILA.
Merlin launches escape of water claims hub
Loss adjuster Merlin has unveiled a dedicated resource to handle escape of water claims.
Crawford completes Italian deal
Crawford & Company has completed its acquisition of Italian liability loss adjuster Studio Bolton & Associati.
GAB launches claims training course
GAB Robins has launched a training scheme for its loss adjusters and claims handling staff designed to reduce the claims lifecycle and costs of fire and water damage property claims.
Post history - 30 years ago: Loss adjuster heads to Indonesia
Looking through Post's back catalogue paints a unique picture of more than 150 years of insurance news, as this highlight from 30 years ago reveals.
Escape of water claims: Trickle becoming a torrent
Escape of water now represents the same proportion of household claims as personal injury does for motor. Kevin Kiernan looks at this growing trend and how it can be addressed.
Quake sends insurers back to square one
Insurers' efforts in settling claims from the September earthquake in Canterbury, New Zealand are "back to square one" after this week's 6.3 magnitude earthquake, according to the chief executive of Cunningham Lindsey New Zealand.
Comment - liability claims: Insurers take a hard line on claims costs
With liability rates showing no sign of rising, Nick Patterson looks at why insurers have to take a hard line on claims costs.