Claims/Loss adjusting
Postbox: Going back to basics is the long-term solution
I was interested to read the item on winter freeze claims in the same issue as the article by Ecclesiastical’s David Bonehill on claims professionalism.
Crawford names Marc Godfrey to manage GTS operations in Brazil
He will be based in Sao Paulo and will report to Mauricio Alonso, senior vice president and regional managing director for Latin America, and also work with Bill Johnstone, senior vice president for GTS – Americas.
View from the top: Winter of discontent
The British fascination with the weather scaled new heights recently, as we experienced the worst winter since records began 100 years ago.
Natural catastrophes: A model example of assessing earthquake exposure
Earthquake costs are rising steadily. Jane Bernstein examines insurers' current use of modelling, recent event responses and solution sustainability.
RSA boss: cold snap could push up rates
RSA's UK chief executive has said the insurance industry's experience of weather-related claims this winter has the potential to push up household rates in the long term.
Garwyn chooses Newport boss
Liability adjuster Garwyn Group has promoted Nigel Smith to head up its South West operations based in Newport as Branch Manager.
Merlin appoints new head of liability
Merlin Professional Claims Services has named Chris Lewis as head of its liability division.
Davies to sponsor Olympic cycling hopeful
Davies Group has agreed a two year sponsorship deal with Andy Tennant, one of Great Britain's most prominent road and track cyclists.
Axis makes senior appointment
Claims specialist Axis Claims Pro, the European division of SCM Insurance Services has appointed Zeynep Alper as a senior adjuster.
Axis makes senior appointment
Claims specialist Axis Claims Pro, the European division of SCM Insurance Services has appointed Zeynep Alper as a senior adjuster.
RSA boasts of UK first with scoping innovation
RSA has agreed a deal with technology firm Innovation Group to become the first UK insurer to adopt its property claims scoping software.
Commentary - Winter freeze: Burst pipe problems
The industry is currently paying out an estimated £7m a day over burst pipe claims. Graeme Fitzpatrick asks if insurers are doing enough to help customers prevent them.
Comment - Brokers & claims: Claims expertise - the future of broking?
2011 is shaping up to be tough for brokers. John Greenway argues claims expertise is an area ripe for differentiation and the best way to solidify client relationships.
Damage management - Winter freeze: Preparing for problems in the frozen pipeline
With property claims surging due to the recent cold snap, Rachel Gordon looks into the specific challenges thrown up by freezing conditions for those tasked with managing the damage.
Post in print: 13 January 2011
News editor Mairi MacDonald outlines the main news from this week's issue of Post.
Winter freeze claims tipped to top £3bn
Insurance claims caused by burst pipes this winter are likely to outstrip the £3bn loss arising from the 2007 UK floods after short-staffed insurers were unable to deal with claims efficiently, according to the managing director of the National Flood…
Legal update - surveyors: Fighting back
As lenders attempt to claw back shortfalls in their security, Robert Crossingham explains how surveyors and their insurers are fighting the banks at their own game.
Penny Black's insurance week
While Penny amused herself over the festive break by taking in David Hasselhoff in pantomime, Crawford UK and Ireland CEO Benedict Burke took in the more rarefied and cultural surrounding of the National Theatre to watch Alan Ayckbourn's Season's…
Adjusters in deal talks
Canadian loss adjuster SCM Insurance Services is on the lookout for more acquisition targets, in a bid to expand its presence in the UK market.
Queensland flood costs to exceed A$1bn
Floods in Queensland, already affecting an area the size of France and Germany, have been declared as the worst in the state's history by government officials.
Fraud - travel database: Share and share alike
Though shared services are seen as important cost-cutting tools, initiatives have often failed to deliver projected savings. Richard Barrett explains why this happens and how insurers can maximise their returns.
Vericlaim confirms Bond appointment
Claims firm VRS Vericlaim has confirmed the appointment of former Merlin head of property Mike Bond.
Charles Taylor begins search for new CEO as Rowe steps down
Charles Taylor Consulting has announced that John Rowe has advised the board that, after 37 years' service with the company, the last 17 of which were as a board member, he wishes to retire as CEO and as a member of the board by the end of 2011.
CL reports product recall claims surge
Cunningham Lindsey has revealed a massive increase in the number of product recall claims with their value increasing from £1.5m in 2009 to £16m in 2010.