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Claims Club news: Extra capacity demands place pressure on loss adjusters

richard-turner

The big freeze over the winter of 2010/2011 is the latest event to raise the issue of how loss adjusters and other service providers find extra capacity to meet insurer and policyholder demands.

That was the view of Richard Turner, client services director, Crawford & Company, who noted that while lessons have been learnt from the 2007 flooding in Cumbria, he predicted that there were bound

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Tesco Law and the insurer legal services revolution that never was

Content Director's View: More than a decade ago many insurers could not wait to seize the opportunities afforded by a change in the law that allowed them to set up their own legal services arms. Jonathan Swift reflects on what happened next - and the prospect of a one-stop-shop claims provider in the future.

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