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Claims/Loss adjusting

Crawford acclaims 18:1 ROI in fraud detection

Crawford & Company is revamping its fraud investigation process in a bid to further improve its detection rate after new figures revealed it is generating a 45% increase in fraud savings for customers compared with 12 months ago.

Penny Black's insurance week

One of Penny's colleagues met up with new Garwyn CEO Stewart McCulloch this week, and by all accounts he seems to be warming quite nicely to his new role in the claims space.

Crawford results show $2.5m net loss

Loss adjuster Crawford & Company has reported consolidated revenues before reimbursements of $238.2m in the second quarter of 2010 compared to $249.7m in the same period of 2009.

Time to go back to basics on claims

How refreshing to see Adrian Brown, RSA UK CEO, openly express the view that insurers should actively seek to identify, recognise and pay claims that could properly fall under employers' liability policies issued, however long ago.

GAB Robins targets insurer claims

Loss adjuster GAB Robins is set to target insurers with a service which provides clients with additional claims handling capacity during busy spells.

Adjuster appoints new Greek head

Charles Taylor adjusting has appointed James Greene as director of its average adjusting business, Richards Hogg Lindley (Hellas), in Piraeus, Greece.

Merlin revamps loss adjusting arm

Loss adjusting and claims management company Merlin Professional Claims Services has restructured its loss adjusting arm appointing Russell Crewe as its new divisional director.

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