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Claims/Loss adjusting

Claims Club: ABI surge event plans prioritised for 2010

Hypothesis testing is the best way to devise a collaborative industry surge plan, following events such as widespread flooding, insisted Tim Humphreys, policy adviser for risk management and emergency preparedness at the Association of British Insurers.

Pittman leaves Merlin for "adjusting" role

Davies' new head of claims operations Jim Pittman says he is looking forward to returning to "conventional" loss adjusting after joining from rival firm Merlin Professional Claims Services.

Insurer majority alive to specialist need

The article by Martin Richell of the Raw Group ('Contamination frustration', www.postonline.co.uk/1567567) correctly warns against the employment of inexperienced contractors when dealing with contamination incidents.

Crime scene investigation

Amy Ellis reports on how police forensic investigations can delay the reinstatement process for buildings and examines the implications this has for major loss claims.

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