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Time to go back to basics on claims

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How refreshing to see Adrian Brown, RSA UK CEO, openly express the view that insurers should actively seek to identify, recognise and pay claims that could properly fall under employers' liability policies issued, however long ago.

(Read 'View from the top: Time to fight our corner'.)

Even better that he is prepared to commit to assisting potential ultimate claimants to identify relevant coverage and ensure their claims not only

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Diary of an Insurer: Sedgwick’s Hugh Kennaway

From policing London's streets to handling complex global energy claims and championing the international growth of the loss adjusting profession, Hugh Kennaway, past president of the Chartered Institute of Loss Adjusters, plus managing director and global head of downstream energy at Sedgwick, has a nonstop week.

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