Crawford acclaims 18:1 ROI in fraud detection
Crawford & Company is revamping its fraud investigation process in a bid to further improve its detection rate after new figures revealed it is generating a 45% increase in fraud savings for customers compared with 12 months ago.
The firm has claimed it helped save its customers £22m for claims worth up to £100 000, equating to an £18 return for every £1 spent investigating a claim.
The figures come a year after the
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