Comment - Brokers & claims: Claims expertise - the future of broking?
2011 is shaping up to be tough for brokers. John Greenway argues claims expertise is an area ripe for differentiation and the best way to solidify client relationships.
Insurance brokers are a resilient breed — they have to be with all the difficulties and challenges they face, and 2011 looks like being one of the toughest years for a long while. The broking market
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