Having to make an insurance claim can be traumatic. During Mental Health Awareness Week, Jeremy Trott, head of claims operations at Allianz Insurance, explains as well as the pain of the loss, it can be deeply distressing to experience an event such as a…
A survey conducted by Post showed that insurers and brokers saw improved customer engagement as the top positive outcome anticipated from partnering with insurtechs. John Price, chief operating officer of Schemeserve, believes digitalisation is key to…
Despite giving the broker market a clean bill of health Richard Burger, head of financial services regulatory investigations warns brokers should expect the FCA to continue to explore key areas it has identified that are in need of improvement.
Would you give a contract to a software firm that says it will be complacent with your business? Why accept it when it happens then, argues André Symes, chief operating officer of Genasys Technologies.
Trials for driverless cars are moving up in the UK, while they have stalled in some parts of the US due to reported deaths. Mark Hemsted, partner at Clyde & Co, argues that the public looking for perfection in this area could be misguided.
Counterfeit goods is a global problem, with the death of more than 200 people in the UK linked to fake Xanax drugs a chilling reminder of the dangers. But Richard Houseago, director of property risks and coverage, Keoghs says that's only the tip of the…
Despite a number of technological revolutions, general insurance hasn’t altered much since it was first conceived centuries ago in City of London coffee shops. You Do Pet founder Paul Dennis argues 'claim sharing' might be about to change that.
Insurers operate today in a relatively mature market environment but Max Richter, managing director for insurance, Accenture UK and Ireland, argues that it offers limited opportunities for growth and relatively few new products coming onto the market
Jonathan Swift reflects on the turnaround at ERS and why Aquiline might have decided to wait to sell the motor insuer
Bollington's CEO Paul Moors believes the insurance sector needs exceptional leaders to regain the public's confidence and set the highest of professional standards.
Valid motor insurance is proving to be as valuable a disguise for today’s criminals as stockings over the head or a mask, according to James Burge, fraud manager at Allianz
A new folding-screen smartphone is launching in the UK in May and will be the most expensive ever at £1800, but Ross Sinclair, CEO of EIP Insurance Services, says this has huge ramifications for those in the mobile device insurance sector and may prompt…
As a Londoner exposed to the industry on a daily basis, I doubt I’m alone in finding it difficult not to notice insurance adverts on the underground. And for a time, Kinsu seemed to be very much a staple between your Avivas and your Zurichs.
Our cover interview for April features Amanda Blanc’s move from Axa to Zurich which was perhaps the most talked about people move of 2018. The Association of British Insurers' chair spoke to Jen Frost about her plans for the business in the coming year.
The outbreak of equine flu across the UK during January and February grabbed the headlines but, despite this, it was always unlikely to be a major concern for equine insurers, argues Graham Plaister, livestock and equine specialist at Sedgwick…
The provision of healthcare is about to change beyond recognition. Tim Boyce, healthcare team leader at CFC Underwriting, explains how technology is set to transform the way medical professionals treat patients and develop cures.
Without significant change in how telematics insurance operates, all of the societal benefits from the technology are in danger of going to waste argues Graham Gordon, director, Global Telematics.
Post content editor Jonathan Swift looks at past aborted insurance bids and talks to consider whether a deal between Aon and Willis Towers Watson is dead, or merely on ice for now
Technology continues to disrupt insurance but William Corke, founder and strategy director at Corke Wallis, argues this is the perfect time for insurers to wrestle control back from the price comparison websites.
After the hot dry summer of 2018, there has been renewed interest and a significant amount of press coverage about subsidence, with Crawford and Sedgwick reporting increases of more than 300% in subsidence claims. Toby Daley, underwriting director at…
Many of us have either experienced fraud, seen friends who have fallen victim to it or witnessed the direct results in our workplaces. Shaun Smith, Iovation sales executive, explains why it's no surprise that one of the fastest growing fraud types in the…
Agile is poorly understood by the UK insurance industry - and implemented even worse. That is the view of Oxbow Partners' Chris Sandiland, who offers his own take on how incumbents can best take advantage of an insurtech and innovation strategy
Today millions of people will be celebrating International Women’s Day and with this year’s theme focusing on the need to create a more gender-balanced world, it’s fair to say this is very relevant for the insurance industry.
On International Women's Day Amanda Blanc, CEO of EMEA for Zurich Insurance, says businesses must take diversity seriously.