Blog Post
RSA's Gail Parker on using internal brand engagement to better serve customers
Gail Parker, brand, marketing and distribution director at RSA Personal Lines, shares her tips on employee engagement and customer satisfaction.
Blog: How to make your cyber offering stand out
Cyber insurers can gain market share by differentiating their products. Benedict McKenna, vice-president and London operations claims manager at FM Global, explains how.
Blog: Medical hope for mesothelioma patients and asbestos insurers
Possible mesothelioma treatment will require a new approach to asbestos claims, explains Ian Harvey, head of claims strategy at Pro Global.
Blog: 'Beast from the East' hits farms hard
The 'Beast from the East' has killed sheep, stopped milk collections and destroyed farm buildings. Graham Plaister, loss adjuster at Agrical, describes the tempest of claims blowing through the sector.
Blog: Video killed underinsurance
The technology that can radically change household insurance has nothing to do with smart home devices, argues Charlotte Halkett, managing director of insurance product at Buzzvault, who bets on video surveys.
Blog: How insurers can support mental health in the workplace
Insurance can help mitigate the economic impact of poor mental health in the workplace, but policy design must adapt to meet the challenge, argues Michael Ryley, partner at Weightmans.
Blog: Beast from the East opens the valves for escape of water claims
The 'Beast from the East' and storm Emma have caused a surge in escape of water claims, notes Clive Nicholls, UK and Ireland CEO of Crawford & Company, urging the insurance industry to unite to promote preventative measures.
Blog: Young women, jump at an insurance career
As we mark International Women’s Day 2018, Angela Darling, group risk and compliance director at Complete Cover Group, feels the insurance industry has come a long way towards accepting women onto boards in the last 40 years.
Blog: Non-damage business interruption comes ashore
Non-damage business interruption has long existed in the maritime sector and could come ashore for companies looking to protect themselves, especially from cyber risk, explains David Williams, underwriter at The Strike Club.
Blog: Your move Allianz - impact of Axa/XL deal on P&C market worldwide
The news that Axa is to spend $15.3bn (£11.1bn) to acquire XL Group will certainly get the insurance boards around the world chattering.
Blog: What does the first Insurtech Impact 25 listing say about the state of the sector?
“We have no doubt that we have missed some Fords and included some Tinchers. But who ends up a Ford and who ends up a Tincher is not pre-determined.”
Blog: Did Axa's Brendan McCafferty set a record for the shortest GI CEO stint this century?
The surprising departure of Brendan McCafferty as the CEO for intermediated and direct at Axa Insurance last month got me thinking.
Blog: The 130 missed opportunities to make a flooded home resilient
Many opportunities are missed to make properties flood-resilient instead of just repairing them, write Dr Jessica Lamond and Dr Rotimi Joseph, respectively associate professor and visiting fellow at the University of the West of England Bristol. They…
Blog: Mystery deepens as founder and funder of peer-to-peer insurtech Hey Guevara deny knowledge of relaunch
You can never keep a good revolutionary down.
Blog: Escape of water claims must be investigated to stop rising cost
Insurers want to tackle the rising costs of escape of water claims but not enough are investigated to detect fraud or identify third-party liability, argues John Gow, operations manager and senior investigator, IFIC Forensics.
Blog: Need a new CEO? You could do worse than look at your claims manager
Roll back six years and I remember David Williams, on taking a new role as director of underwriting at Axa, calling for parity in remuneration between claims professionals and others.
The ABI's James Dalton on Carillion and the canary in the coal mine
The collapse of the construction giant Carillion serves as a warning sign that businesses need adequate insurance coverage, says James Dalton, director for general insurance policy at the Association of British Insurers.
Blog: Personal and cyber - connecting the dots
James Tucker, smart technology manager at Allianz, explains why insurers should consider creating an all-encompassing personal cyber cover.
Ten insurtech start-ups to watch in 2018 - part two
Today we feature a second quartet of businesses with their eye on the disruption prize, all of which will be worth watching out for as the year progresses.
Ten insurtech start-ups to watch in 2018 - part one
There does not appear to be any slowdown in the number of insurtech start-ups that are aiming to mark their mark on the insurance sector.
Blog: Grenfell shows construction details need to be fully disclosed to insurers
Building regulations are being reviewed in the wake of the deadly Grenfell fire and Neil Clutterbuck, chief underwriting officer at Allianz, points out construction details need to be fully disclosed to insurers.
Blog: Brexit could leave motor insurers without room for manoeuvre
British drivers who have a car accident in the European Union can currently seek redress through UK courts but Brexit could change that. Mark Hemsted, partner at Clyde & Co, lists the points to keep an eye on.
This week in Post: Shuffling and reshuffling
This week, as Theresa May reshuffled her cabinet, the insurance industry underwent its own shake-up.
Justice Select Committee needs to prove its mettle over personal injury reforms
As the Justice Select Committee prepares to hear oral evidence about the government's personal injury proposals, Carpenters director Donna Scully bemoans the unrepresentative makeup of those giving evidence at a time when those in power need to be held…