Blog Post

Blog: Why brokers remain relevant

Ahead of the Biba conference, Adrian Ewington, underwriting and markets director at Home & Legacy, explains why brokers remain relevant, especially in the high-net-worth market.

Blog: I(nsured), robot

It is unlikely that all robots will require cover, Victor Fornasier and Kathryn Mycock, partner and associate at Hogan Lovells, examine the rationale for compulsory insurance.

Blog: What Cambridge Analytica means for AI in claims

Insurers and lawyers trying to automate claims through artificial intelligence must be careful not to violate ethical boundaries, explains Andrew Dunkley, head of analytics at BLM, pointing to the Cambridge Analytica scandal as a warning sign.

Blog: Value your complaints

Artificial intelligence can spot dissatisfaction trends but only good complaint handling will help insurers get value out of those insights, explains Mark Parnaby, managing director of Cynergie, a Davies company.

Blog: 'Beast from the East' hits farms hard

The 'Beast from the East' has killed sheep, stopped milk collections and destroyed farm buildings. Graham Plaister, loss adjuster at Agrical, describes the tempest of claims blowing through the sector.

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