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Blog: Silent cyber - the challenges facing the insurance industry

Malware cyber criminal

Following a line of cyber-related regulatory developments, Lloyd's has announced it is mandating that “all non-affirmative policies provide clarity regarding cyber coverage by either excluding or providing affirmative coverage". But according to Barnaby Winckler and Graeme Baird, partners at global law firm Kennedys, this could present considerable practical challenges to the market.

All first-party property damage policies written on or after 1 January 2020 will need to conform. The requirement will be introduced for liability covers and treaty reinsurance over the following two

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Hidden risks in insurers’ culture and misconduct data

Insurers are under growing regulatory pressure to treat non-financial misconduct as a core conduct risk, according to Loka Venkatramana from Pathlight Associates, who says they should use cultural and behavioural data with the same rigour as financial metrics to identify and address problems before they damage customers, staff or the market.

Why Which? submitted an insurance super-complaint

Rocio Concha, director of policy and advocacy at Which?, explains why the consumer watchdog launched an insurance super-complaint in response to persistent failures in claims handling and inadequate regulatory action and argues the system meant to protect customers urgently needs reform.

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