Blog Post
Blog: Tinnitus and minor whiplash claims – a cause for concern?
There is an increasing frequency with which tinnitus is appearing alongside minor whiplash injuries in road traffic accident claims. Catherine Burt, head of motor fraud at international law firm DAC Beachcroft, asks if insurers should be worried about…
Blog: How has lockdown affected policyholders requiring alternative accommodation?
Imagine being ‘locked down’ away from your own home; without all your personal belongings and in your ‘safe place’ – your home. Alisa Gold, marketing and business development co-ordinator at ICAB, explains that's the reality for thousands of…
The NED Blog: Covid-19 is not a solvency issue
Being a non-executive director of an insurance business is never boring but it’s fair to say that navigating the way through the current Covid-19 crisis is a completely new challenge and there are critical lessons that can be learnt from past crisis…
Crawford & Co's Andrew King on why Covid-19 means the role of risk manager has never been more important
The risk manager’s time has come as realisation dawns on how interconnected and vulnerable we all are in light of Covid-19. That is the view of Andrew King, head of Crawford Forensic Accounting Services UK & Ireland, who warns the spectre of large…
Blog: The future of catastrophic injury claims
We have seen a great deal in the press about the immediate impact of Covid-19 on the insurance claims landscape, including motor and credit hire. BLM’s head of catastrophic injury, Andrew Hibbert, believes there are a number of things the insurance…
Blog: Covid-19 - safeguarding home workers’ health and safety
The risk posed by Covid-19 has led many employers to set up home working for all or some of their employees as a way of reducing the risk to employees of exposure to Covid-19. Clare Bone, partner and solicitor advocate at BTO, argues the fact that an…
Blog: Covid-19 lockdown - how will it impact motor insurers and the repair industry?
As countries pull the lockdown lever in response to Covid-19 Tom Helm, head of Claims Consulting at Willis Towers Watson, and David Shepherd regional managing director at Solera ask: what do early global repair industry statistics show, what might we…
Blog: Adapting to an ageing workforce
Thanks to the removal of the default retirement age in 2011, more people are choosing to work for longer. Andy Miller, technical risk control manager believes whether they stay on because they enjoy it or because they need to top up their retirement…
Blog: Covid-19 and insurance brokers’ PI
As a spike in claims against broker professional indemnity policies is expected as a result of the coronavirus outbreak, Manchester Underwriting Group CEO Charles Manchester looks at the ramifications for insurance brokers in the UK.
Blog: Frictionless payments - driving customer loyalty
Frictionless payment options have taken on new significance following the outbreak of Covid-19, but their significance runs much deeper. Nigel Phillips, commercial director of insurtech CDL, looks at the technology’s potential to redefine the…
Blog: Open finance - an opportunity for the insurance industry?
Before the insurance industry fully realised the potential of open banking and the opportunities this Payment Services Directive 2 initiative affords them, the Financial Conduct Authority called for input to its 2020 open finance consultation paper. For…
Blog: Coronavirus business interruption insurance – devil is in the detail for Hiscox and others
Most businesses will not be insured for Covid-19 disruption and in many cases the wording is clear cut. But for others, the devil is in the detail and policy wordings suggest that insurers should cough up vital interim payments sooner rather than later.
Blog: Do insurers risk being relegated to the role of white label cover providers in an era of Amazon and Apple?
As Ikea partners with Swiss Re to enter the household insurance market, the move is yet another step closer to insurance cover becoming part of a wider ecosystem economy, where goods and services are bundled for consumer convenience. Keith Stonell,…
Blog: Temporary vehicle insurance - what are the benefits to UK motorists?
The financial impact of Covid-19 is being felt by UK motorists. Alan Inskip, Tempcover CEO, explains many are facing immense financial uncertainty at a time when their annual insurance policy is due for renewal, but their vehicle usage is severely…
Blog: History is on Hiscox's side as claimants threaten Covid-19 BI legal action, but will its brand suffer?
This week Hiscox publicly defended itself against accusations it is refusing to pay valid claims linked to Covid-19 as a coalition of policyholders threatened legal action. Post content director Jonathan Swift reflects on the history of insurance action…
Blog: Surviving the consequences of Covid-19
Malcolm Henké, head of Horwich Farrelly’s large and catastrophic injury group, provides a perspective on the potential challenges and opportunities that come with Covid-19 when looking at large and complex injury litigation.
Blog: Navigating risk in a changing operating environment
Diversification can be key to business stability and growth as companies across the country are finding themselves navigating changing operating environments within their industries and professions, offering potentially rich rewards. But Paul Coleman,…
Blog: Product recalls - what will happen post-Brexit?
Product quality is essential to business survival, and yet these days, it seems recalls are rarely out of the media. Mistakes happen and processes fail, but it’s often with disastrous consequences to the business and the brand. Andrew Robinson, head of…
Blog: The UK's CBD market - challenges and opportunities for insurers
The Food Standards Agency recently issued a warning to companies involved in the manufacture and sale of cannabidiol products that goods could be taken off the shelves if those in the industry failed to give more information about the safety and contents…
Blog: Preventing a Covid-19 cascading flood disaster
We have just come off the back of one of the worst winters for flooding in living memory. What would have happened had the Covid-19 pandemic started here three months ago? With the spread of Covid-19 accelerating, there is growing risk of a cascading…
Blog: Incoming Esure chair Andy Haste, an insurance boss defined more by the roles he didn’t do - than those he did?
There was a time when former RSA group CEO Andy Haste seemed to be linked with every senior position in insurance. Post content director Jonathan Swift reflects on some of the ones that got away - if rumour and speculation were to be believed.
Blog: Cover for Covid-19 – the devil is in the detail
As the coronavirus outbreak continues, Simon Brooks, co-head of Eversheds Sutherland Global Insurance Group argues while much is being said publicly about the availability of cover for Covid-19 related losses, there is such a wide variety of business…
Blog: Addressing anxiety among insurance workforces in uncertain times
As Covid-19 leads to uncertain working times and practices James McErlean, general manager for Europe, Headspace for Work, explains why insurance managers need to look after their staff well-being.
Blog: Covid-19: ‘boiler plate’ clauses and statutory obligations will come into sharp focus in the coming months
Business interruption policies have come under the spotlight with the coronovirus pandemic but Tamsin Hyland, an associate solicitor at Plexus Law, explains that as real life business continuity begins to be enacted, changing risk management could put…