Blog Post
Telematics Watch: Using data variables to find the safer drivers
Teachers are safer drivers than sales people; Edinburgh residents are better drivers than those from Glasgow; and Toyota owners score better than those that own BMWs. These are among the insights gleamed by Matt Munro, Igo4 chief executive, from the…
Blog: Strict liability for animals: a dance with dragons
As the dust settles on the final season of HBO’s Game of Thrones, Michael Collins, an associate and solicitor advocate in BTO’s insurance team, answers the question we have all being asking: when a dragon burns down a property, can the property owner…
Blog: The claims challenge for intelligent cars
Rick Preston, head of the intelligence team at insurance fraud law firm, Horwich Farrelly, looks at the claims challenges the sector could face as the next generation of ‘intelligent cars’ hit the road.
Blog: Why claims has a key role in supporting customers with mental health
Having to make an insurance claim can be traumatic. During Mental Health Awareness Week, Jeremy Trott, head of claims operations at Allianz Insurance, explains as well as the pain of the loss, it can be deeply distressing to experience an event such as a…
Blog: How digitalisation can be an enabler of customer-centric strategies
A survey conducted by Post showed that insurers and brokers saw improved customer engagement as the top positive outcome anticipated from partnering with insurtechs. John Price, chief operating officer of Schemeserve, believes digitalisation is key to…
Blog: What the FCA market study means for brokers
Despite giving the broker market a clean bill of health Richard Burger, head of financial services regulatory investigations warns brokers should expect the FCA to continue to explore key areas it has identified that are in need of improvement.
Blog: Why mediocrity shouldn’t be accepted
Would you give a contract to a software firm that says it will be complacent with your business? Why accept it when it happens then, argues André Symes, chief operating officer of Genasys Technologies.
Blog: Why perfection is unobtainable for driverless cars
Trials for driverless cars are moving up in the UK, while they have stalled in some parts of the US due to reported deaths. Mark Hemsted, partner at Clyde & Co, argues that the public looking for perfection in this area could be misguided.
Blog: Counterfeiting - how can insurers help in managing the risks?
Counterfeit goods is a global problem, with the death of more than 200 people in the UK linked to fake Xanax drugs a chilling reminder of the dangers. But Richard Houseago, director of property risks and coverage, Keoghs says that's only the tip of the…
Blog: Claim sharing – the insurance alternative that cuts out the regulator
Despite a number of technological revolutions, general insurance hasn’t altered much since it was first conceived centuries ago in City of London coffee shops. You Do Pet founder Paul Dennis argues 'claim sharing' might be about to change that.
Blog: To grow, insurers must hit the open road
Insurers operate today in a relatively mature market environment but Max Richter, managing director for insurance, Accenture UK and Ireland, argues that it offers limited opportunities for growth and relatively few new products coming onto the market
Blog: Aquiline's recommitment to ERS highlights turnaround success after dark days of IAG
Jonathan Swift reflects on the turnaround at ERS and why Aquiline might have decided to wait to sell the motor insuer
Bollington's Paul Moors on inclusion and leadership
Bollington's CEO Paul Moors believes the insurance sector needs exceptional leaders to regain the public's confidence and set the highest of professional standards.
Blog: The changing landscape of identity theft
Valid motor insurance is proving to be as valuable a disguise for today’s criminals as stockings over the head or a mask, according to James Burge, fraud manager at Allianz
Blog: Rethinking underwriting in mobile device insurance
A new folding-screen smartphone is launching in the UK in May and will be the most expensive ever at £1800, but Ross Sinclair, CEO of EIP Insurance Services, says this has huge ramifications for those in the mobile device insurance sector and may prompt…
Blog: Kinsu - Missing the 'kinder' option
As a Londoner exposed to the industry on a daily basis, I doubt I’m alone in finding it difficult not to notice insurance adverts on the underground. And for a time, Kinsu seemed to be very much a staple between your Avivas and your Zurichs.
This Month: Figures, finalists and fools
Our cover interview for April features Amanda Blanc’s move from Axa to Zurich which was perhaps the most talked about people move of 2018. The Association of British Insurers' chair spoke to Jen Frost about her plans for the business in the coming year.
Blog: Why equine and livestock risks could cause insurers to lose more than their shirts
The outbreak of equine flu across the UK during January and February grabbed the headlines but, despite this, it was always unlikely to be a major concern for equine insurers, argues Graham Plaister, livestock and equine specialist at Sedgwick…
Blog: The shift in healthcare delivery - how can insurers respond to changing customer needs?
The provision of healthcare is about to change beyond recognition. Tim Boyce, healthcare team leader at CFC Underwriting, explains how technology is set to transform the way medical professionals treat patients and develop cures.
Blog: Taking telematics to the mass market
Without significant change in how telematics insurance operates, all of the societal benefits from the technology are in danger of going to waste argues Graham Gordon, director, Global Telematics.
Blog: Aon and Willis Towers Watson – could the off deal be on again soon?
Post content editor Jonathan Swift looks at past aborted insurance bids and talks to consider whether a deal between Aon and Willis Towers Watson is dead, or merely on ice for now
Blog: Consumers no longer 'feel epic' about price comparison
Technology continues to disrupt insurance but William Corke, founder and strategy director at Corke Wallis, argues this is the perfect time for insurers to wrestle control back from the price comparison websites.
Blog: Subsidence - urban myth or epidemic
After the hot dry summer of 2018, there has been renewed interest and a significant amount of press coverage about subsidence, with Crawford and Sedgwick reporting increases of more than 300% in subsidence claims. Toby Daley, underwriting director at…
Blog: Turning the tide on account takeover fraud
Many of us have either experienced fraud, seen friends who have fallen victim to it or witnessed the direct results in our workplaces. Shaun Smith, Iovation sales executive, explains why it's no surprise that one of the fastest growing fraud types in the…