Blog Post
Blog: What lies ahead for the future of skills in the insurance industry?
The London insurance market is facing a huge skills shortage as insurance firms struggle to compete for talent. While a huge number of baby boomers are retiring from the sector and taking those long-held skills with them, there is also a distinct lack of…
Blog: Home insurance - the rise of non-standard
The way we live continues to change. The nature of risk evolves. And so does the way we understand the UK home insurance market. Mark Eastham, CEO, Avantia argues non-standard is no longer exceptional – and that has significant implications both for…
Blog: Diversity in insurance - how far have we come?
The 2019 Gay Pride march brought central London’s streets to a colourful standstill recently, and it was a reminder how much progress we have made towards becoming a society at ease with diversity of all forms writes Sharon Bishop, CEO of Close Brothers…
Blog: Fires and cars - spontaneous combustion is 'use'
The legal definition of when a car is in use and how it affects an insurance claim has long been contentious. Alistair Kinley, director of policy and government affairs at BLM, takes a look at the latest ruling and its likely impact on the insurance…
Blog: Home history data may build a better picture for pricing
Pricing practices in the home insurance market are under scrutiny and according to Jay Borkakoti, director, home insurance, UK and Ireland, LexisNexis Risk Solutions insurers need to use claims history data to better their understanding of property risk.
Blog: Insurance marketing - bridging the generational gap
There is a much subscribed to myth in marketing that anyone over the age of 35 is a second-rate citizen – or at the very least not worthy of the attention paid to that holy grail consumer, the millennial. Robin Trust, CEO at the Kite Factory, explains…
Blog: Tackling gender inequality through the beautiful game
There are obvious parallels between gender inequality in insurance and in sports like football says Aaida Abu Jaber, head of diversity and inclusion at International General Insurance. That is why in June this year, IGI will take part in Equal Playing…
This week: Court's adjourned?
Arnold Schwarzenegger’s decapitated head kicked off its last outing on our television screens this week as the FCA counts down to the PPI deadline on 29 August. However, as one battle comes to an end, another may be just beginning.
Blog: Building regulations - how can stricter changes present opportunities for the wider insurance industry?
As stricter building regulations for new buildings are set to come in force, insurers could see lower property damage costs and pay outs. However, Simon Ford, chairman of the British Damage Management Association, asks if this could be a challenge to…
This week: Dual pricing and sexual harassment claims
For a while now the insurance industry has been under the spotlight for the sheer volume of sexual harassment allegations its faced. And after Post reported this week the suspension of a senior boss at Marsh sister company Guy Carpenter, following…
Blog: Aviva's plan to split its UK business is more of a reset than a shake-up
This week Aviva has been tipped to unveil a new structure which will again see its UK general insurance and life/pensions businesses split. Jonathan Swift reflects on why this should not come as a surprise as history dictates the insurer has never been…
Telematics Watch: Using data variables to find the safer drivers
Teachers are safer drivers than sales people; Edinburgh residents are better drivers than those from Glasgow; and Toyota owners score better than those that own BMWs. These are among the insights gleamed by Matt Munro, Igo4 chief executive, from the…
Blog: Strict liability for animals: a dance with dragons
As the dust settles on the final season of HBO’s Game of Thrones, Michael Collins, an associate and solicitor advocate in BTO’s insurance team, answers the question we have all being asking: when a dragon burns down a property, can the property owner…
Blog: The claims challenge for intelligent cars
Rick Preston, head of the intelligence team at insurance fraud law firm, Horwich Farrelly, looks at the claims challenges the sector could face as the next generation of ‘intelligent cars’ hit the road.
Blog: Why claims has a key role in supporting customers with mental health
Having to make an insurance claim can be traumatic. During Mental Health Awareness Week, Jeremy Trott, head of claims operations at Allianz Insurance, explains as well as the pain of the loss, it can be deeply distressing to experience an event such as a…
Blog: How digitalisation can be an enabler of customer-centric strategies
A survey conducted by Post showed that insurers and brokers saw improved customer engagement as the top positive outcome anticipated from partnering with insurtechs. John Price, chief operating officer of Schemeserve, believes digitalisation is key to…
Blog: What the FCA market study means for brokers
Despite giving the broker market a clean bill of health Richard Burger, head of financial services regulatory investigations warns brokers should expect the FCA to continue to explore key areas it has identified that are in need of improvement.
Blog: Why mediocrity shouldn’t be accepted
Would you give a contract to a software firm that says it will be complacent with your business? Why accept it when it happens then, argues André Symes, chief operating officer of Genasys Technologies.
Blog: Why perfection is unobtainable for driverless cars
Trials for driverless cars are moving up in the UK, while they have stalled in some parts of the US due to reported deaths. Mark Hemsted, partner at Clyde & Co, argues that the public looking for perfection in this area could be misguided.
Blog: Counterfeiting - how can insurers help in managing the risks?
Counterfeit goods is a global problem, with the death of more than 200 people in the UK linked to fake Xanax drugs a chilling reminder of the dangers. But Richard Houseago, director of property risks and coverage, Keoghs says that's only the tip of the…
Blog: Claim sharing – the insurance alternative that cuts out the regulator
Despite a number of technological revolutions, general insurance hasn’t altered much since it was first conceived centuries ago in City of London coffee shops. You Do Pet founder Paul Dennis argues 'claim sharing' might be about to change that.
Blog: To grow, insurers must hit the open road
Insurers operate today in a relatively mature market environment but Max Richter, managing director for insurance, Accenture UK and Ireland, argues that it offers limited opportunities for growth and relatively few new products coming onto the market
Blog: Aquiline's recommitment to ERS highlights turnaround success after dark days of IAG
Jonathan Swift reflects on the turnaround at ERS and why Aquiline might have decided to wait to sell the motor insuer
Bollington's Paul Moors on inclusion and leadership
Bollington's CEO Paul Moors believes the insurance sector needs exceptional leaders to regain the public's confidence and set the highest of professional standards.