Sue Jones, head of GI fraud strategy at LV, explains how fraud became an industry focus.
Michael Lynch, head of partnerships for Minster Law, believes insurers can bring certainty to those they help.
A Blade Runner mist engulfed London on Monday as storm Ophelia blew Saharan sand into the capital. Struck by the eerie atmosphere, City workers tweeted pictures of the yellow sky, which an Irish commentator promised to look at “as soon as our houses land…
The data revolution will lead to a shift in the very business model of insurance, warns Rob Cushen, digital leader at Virtusa.
Allan Macpherson, operations chief engineer at FM Global, explains how the commercial damage caused by fire can be mitigated.
Adam Woodhouse, director of the CIO Advisory at KPMG, explains how the insurance industry can speed up its march towards digital labour.
Nigel Phillips, commercial director at CDL, lists the advantages of insurance customers going monthly.
As travellers venture further afield and mobile devices touch on all areas of life, Chris Knight, head of corporate services for Cega, asks if travel insurers are missing a trick by not contacting with their customers to offer real-time risk updates.
David Radford, chief marketing officer at Allianz, shares his advice on how insurers can design successful brand campaigns.
Crawford adjusters are continuing to assess the devastation brought by Hurricanes Irma and Maria in Sint Maarten. Director Tim Cramer-Todd and vice-president Rob Kleinveld, who just came back from the Caribbean, recount what they saw on the ground.
In association with start-up specialist Tallt and health insurer WPA, Post recently polled insurance brokers on their thoughts and experiences of trading with insurers, and whether technology has helped or hindered that relationship. Here Jonathan Swift…
There has been a long history of conflict between insurers and claimant lawyers. Shirley Woolham, chief operating officer at Minster Law, urges mutual understanding and cooperation.
Industry loss warranties could play a bigger role in cyber as it becomes a long-tail risk, explains Tom Johansmeyer, assistant vice-president at Verisk Insurance Solutions
The third Claims Club meet in 2017 focused on getting claims right through communication and customer service. Terry Renouf, consultant at BLM, explains.
Legacy systems and industry culture are preventing incumbents insurers from innovating, writes Jane Disney, financial services industry value engineer at SAP, urging the sector to rethink itself as support services.
Earlier today an email dropped into my inbox confirming what many had suspected for a while, the insurtech start-up Guevara was no more.
Instead of just driving efficiencies, some start-ups now have the ambition to become full-stack insurers, warns Paul Cuatrecasas, CEO of investment bank Aquaa Partners, urging incumbents to buy out these potential competitors.
Fraudsters never rest and Lior Koskas, managing director of Digilog UK, urges the industry to remain open to sharing in the latest risk identification tools and continually review procedures for fraud.
I often find myself targeted by banner ads ranging from pizza takeaways, to – inexplicably - elderly toilet aids.
Steve Grieve, chief information officer at Claims Consortium Group, explores whether machines really can take over from humans in a claims environment.
Neil Ross and Delvin Tillett, senior vice-president and assistant vice-president for underwriting at Axis Pro Europe, explain how insurers and underwriters can make cyber policies relevant in today's fast-moving business environment.
Insurers shouldn't use data analytics just to drive efficiencies but also to innovate in terms of risk management, writes Paul Dix, insurance strategy consultant at CGI UK.
The risk landscape in renewable energy is constantly changing and underwriters need to exercise proper due diligence, argues Fraser McLachlan, CEO of Gcube Underwriting.
Crawford and Company has deployed more than 200 adjusters in Southern Texas to assess the damage caused by Hurricane Harvey. One of them, James Warren, whose own home has been damaged, describes the streets as eerie as there is no power, no road signs,…