Insurance figures richer than The King revealed
Admiral’s founder Henry Engelhardt is now the richest man in insurance, according to this year’s The Sunday Times Rich List.
Claims service improves but regional delivery varies
The general insurance market overall is continuing its improvement in claims service at the start of 2025 but there is massive variation between the best and worst performing providers plus significant variations depending on where brokers are located in the UK.
Diary of an Insurer: Gallagher’s Ayshea King
Ayshea King, energy claims handler of Gallagher, plays netball with Lloyd’s, studies for Chartered Insurance Institute examinations and explains how she switched from being a midwife to supporting clients in the renewables industry.
AI will have a greater role to play in claims despite initial hesitancy
While the insurance sector has reservations about artificial intelligence being used to decline claims and determine liability, the technology is going to have a greater role to play in claims, including larger ones.
Editor’s Choice
What is making waves in marine insurance
The marine insurance industry is navigating turbulent waters as it heads into 2025 from shifting market dynamics to emerging risks, Harry Curtis examines how insurers are balancing a complex set of challenges.
State of the nation’s roofs: A top-down perspective
John Kimmance, chief customer officer of Ordnance Survey, reveals the depth of the data his organisation has on the state of the nation’s roofs, including the risk and insurance ramifications of their use, construction material and age.
Gibson, Johnson and Malik... do we read too much into parting words?
Content Director’s View: With a trio of senior claims managers moving on in recent weeks, Jonathan Swift reflects on whether they were given enough due praise, and as a consequence did their outgoing employers open themselves up to people reading too much into innocuous statements.
How IT innovation is affecting insurance brokers
As thousands pack their bags for next week’s British Insurance Brokers’ Association conference in Manchester, Tom Luckham explores the ongoing reinvention of insurance distribution and the different challenges as well as opportunities this new era creates for small, independent intermediaries compared to their larger rivals.
Insurance matrix
Insurance industry’s most powerful players revealed
Making multi-billion-pound takeover bids for rivals and challenging political posturing is what it took to secure the top spots on Insurance Post’s 2025 Power List.
State of the nation’s roofs: A top-down perspective
John Kimmance, chief customer officer of Ordnance Survey, reveals the depth of the data his organisation has on the state of the nation’s roofs, including the risk and insurance ramifications of their use, construction material and age.
How RSA’s exit and FCA action transformed motor insurance
How the exit of RSA from personal lines, plus extra regulation, caused motor insurers to slash windscreen cover, increase fees and up their game when it comes to accident management services is examined by Mike Powell, insight manager for banking and general insurance at Defaqto.
Insurers struggle to fill IT and data job vacancies laid bare
Roles that are critical to core insurance operations are still heavily concentrated in London, plus providers are struggling to fill their IT and data roles, data analysis produced by Michael Stefan, partner at executive recruitment firm Hanover, has revealed.
Sponsored content
About
This content is provided by third-party contributors.