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Video Q&A: Smartnumbers’ Tim Burton on ghost broking, synthetic IDs and the growing threat of AI in fraud
In the latest Insurance Post video we caught up with Tim Burton, chief product and success officer at Smartnumbers, to discuss the need to move to proactive – rather than reactive – fraud detection.
Captives consultation ‘a strong start’ by regulators
Dan Sammons, captives manager for HDI Global UK & Ireland, reacts to a consultation paper released by UK regulators on Tuesday (14 July), saying it is a strong start, but that the execution will decide its success.
Throwback Thursday: Rate rise hope for motor insurers
Insurance Post’s Throwback Thursday steps back in time to July 1996 to remind you what was going on this week in insurance history when motor insurers were told their premiums had finally hit solid ground.
Aggregator bosses plead for access to standardised claims data
The CEOs of Compare the Market, Money Supermarket and Confused have all pleaded with the government to help aggregators standardise claims performance data.
Editor’s Choice
Why promoters need to consider event cancellation insurance
With Latitude, Camp Bestival plus the Reading and Leeds Festival all on the horizon, the latest Insurance Post Podcast explores the growing risks organisers need to consider this summer and why event cancellation insurance is becoming increasingly essential.
Shifting insurance claims from payout to prevention
As claims costs hit record highs, Fiona Nicolson examines how insurers are increasingly using data, technology and customer engagement to prevent losses before they occur.
Roles that got a pay increase or cut in insurance revealed
Salary changes were uneven across the insurance industry in 2025, with some roles seeing significant increases while others experienced dips, while data highlights big differences between regions.
Alternative accommodation enters the Consumer Duty era
AirBnBs, hotels, care homes and holidays are among the tailored accomodation options being offered to customers whose homes have been damaged. Marcel Le Gouais explores a shift in claims that puts people before process.
Insurance matrix
Energy leaders say insurance is ‘essential’ to their business
Energy business leaders view insurance as essential to their business and reckon insurers’ importance will grow, according to new data gathered by Reuters Insights and Axa XL.
Parametric benefits gain traction in travel insurance
A growing number of providers are introducing automatic flight and baggage delay payments as demand for faster claims solutions increases, according to Anna-Marie Duthie, insight consultant for general insurance at Defaqto.
Home insurers with the most satisfied customers revealed
Customer trust and satisfaction in home insurance is improving, but Fairer Finance’s latest consumer survey shows claims handling remains weak and vulnerable customers continue to face the poorest outcomes.
Insurance industry’s most powerful leaders revealed
Insurance Post’s Power List cuts through the noise to reveal who really moved markets, shifted outcomes and shaped the UK general insurance sector over the last 12 months.
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