Travel insurance
Emerald Life launch travel insurance for LGBT community
Emerald Life has launched into the travel insurance market with a first-time product to close the ‘insurance gap’ faced by the LGBT community.
Biba outlines its top 11 Brexit concerns in letter to senior MPs
The British Insurers Brokers’ Association has sent a letter to members of the government, setting out their member’s opinions on what should be considered as the UK heads towards exiting the European Union.
Axa ties up partnership with Chinese e-commerce giant Alibaba
Axa has signed a deal with Alibaba to jointly explore opportunities to distribute insurance products and services through the Chinese e-commerce giant’s platforms including Ant Financial Services.
Travel: Navigating the exclusions
Travel insurance policies come with exclusions that can have huge consequences on your financial and personal life.
Blog: Train hard, fight easy - five lessons the corporate travel insurance sector can learn from the army
In my former life as an army officer, I spent several years specialising in operational planning and intelligence analysis, often in Afghanistan and Iraq. I also managed evacuations from challenging environments like Gaza and Kurdistan.
Blog to the future: One day, more than 10 customer interactions – could this be an insurer reality by 2030
The alarm goes, it is 6:45am on 25 July 2030; and the first thing you do is check your Healthcare Insurer-provided wearable tech-band to see how your sleep rated.
Travel insurance ‘unlikely to cover cancellations’ from Lowcost Holidays collapse
Travel insurers have been bombarded with calls from 110,000 holidaymakers affected by the collapse of travel agent Lowcost Holidays this weekend.
One in 10 Brits risk voiding their travel insurance by not declaring pre-existing conditions
As many as 1.8m travelling Brits are putting their insurance at risk by not declaring pre-existing medical conditions.
LGBT Cover: Over the rainbow
Pride in London Parade takes place on Saturday 25 June and this year's theme is #nofilter, encouraging lesbian, gay, bisexual and transgender people to stop self-censoring and live their life as they are. To insure these customers as they are, do…
First terrorism travel insurance product launches
A standalone terrorism travel product has been launched to cater to the growing risk of attacks at tourist sites.
Stranded holidaymaker in Mexico ‘didn’t declare medical condition’
Axa has declined to cover medical bills for a pensioner who fell ill on holiday in Mexico because he allegedly did not declare an existing medical condition.
Couple in Birmingham Airport blunder ‘wouldn’t have been able to claim on insurance’
The couple who booked a flight from the ‘wrong Birmingham’ may have been given a free holiday in consolation, but they would not have been able to claim on their travel insurance.
Mapfre targets China province Shandong for motor digital venture
Spanish insurer Mapfre is targeting a full 2017 launch for an online motor insurance operation in the province of Shandong, China.
Staysure to create 120 jobs in 2016
UK insurance and travel provider Staysure is creating 120 new jobs across its business this year.
Mental health: The last taboo?
Insurer attitudes towards mental health issues are not always enlightened - as the number of Financial Ombudsman Service complaints shows - but there are signs of greater understanding and that includes employees too
L&G launches travel offering with Hood Group
Legal & General has launched its travel insurance offering in partnership with affinity provider Hood Group and underwritten by HCC International.
Israeli start-up Passportcard planning UK launch
Travel insurance start-up Passportcard is intending to be operational in the UK by the end of 2016.
Axa extends travel insurance deal with Lloyds
Axa Insurance has extended its existing travel insurance agreement with Lloyds Banking Group to include a new deal to provide the same cover to the group's Halifax customers.
Axa begins publishing claims statistics for individual products
Axa has begun publishing claims statistics for its individual products in a bid to improve customer trust via increased transparency.
MSIG Singapore to review haze exemption in travel policies
MSIG has promised to review its "travel inconvenience" sections after being criticised for not covering passengers delayed by widespread haze from Indonesia last year.
Insurers encouraged to embrace claims apps as customer demand grows
More than one in four consumers would be in favour of using a smartphone app to submit a motor, travel or household claim, new research has found.
Uncertainty around high risk corporate travel destinations may impact coverage
Countries that constitute 'high-risk destinations' are becoming a grey area for companies wanting to protect their employees during overseas corporate assignments, as terror incidents lead to demand for comprehensive multinational programmes.
Claims Club: Mobile phone payments key to improving satisfaction scores
Insurers need to wake up to the growing trend of customers using their mobile phones as a “unique” ID, which could help speed up claims payments and improve satisfaction scores.
US government issues worldwide travel alert
The US State Department has issued a worldwide travel alert for all of its citizens for three months citing "increased terrorist threats".