Travel insurance
Admiral CEO claims the cycle is turning for motor
Admiral Group CEO Milena Mondini de Focatiis is expecting business to pick up in the latter half of this year after reporting a £298m UK motor business profit in the first half of 2023.
Embedded insurance: Blind to the risks?
Analysis: David Worsfold examines whether wrapping up insurance with other products risks obscurity, especially if there is a poor understanding of consumer behaviour in a digital environment.
UK tourists to be offered extreme heat insurance
After tourists across Europe suffered delayed, diverted or cancelled flights as temperatures hit highs of 47C, US-based insurance start-up Sensible Weather has announced plans to offer UK travellers ‘extreme heat’ insurance.
Former Tif Group doctor suspended for misconduct
Tif Group’s former medical director, Dr Miguel Nadal, has been suspended from practicing medicine for 12 months after a Medical Practitioners' tribunal found his ability to practice to be impaired as a result of misconduct.
Which? warns insurers are falling short of Consumer Duty standards
As the deadline for the Consumer Duty edges closer, a Which? survey has highlighted shortcomings in how insurers explain rejected claims.
Travel insurance that fits in with 2023’s holiday plans
Analysis: Rachel Gordon examines what impact Covid plus post-pandemic holiday trends have had on travel insurance terms and conditions.
Zurich refused permission to appeal £8m court judgment
The Commercial Court has refused Zurich permission to appeal a judgment that obliges the insurer to pay millions to a travel company, having determined that an appeal would have “no real prospect” of success.
Aviva buys Barclays home insurance portfolio
With just days to go until the Financial Conduct Authority’s Consumer Duty deadline, Aviva has bought Barclays UK’s home insurance portfolio, which comprises 350,000 customers.
Axa XL’s carbon emissions product; Defaqto’s updated Matrix software; Flock appoints CFO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
How travel insurers are helping tourists who stay away from the crowd
Meitav Harpaz, CEO and co-founder of insurtech Pattern, explains how travel insurers are adapting their approach post-pandemic for the growing number of tourists who want to safely distance themselves from crowds.
Best Insurance Employer: Arch
Arch bosses showing “genuine interest in employee wellbeing” helped the business achieve a four-star rating in this year’s Insurance Post Best Insurance Employer list.
Claims handlers' errors put Zurich on the hook for uncovered Covid claims
The Commercial Court has told Zurich it is obliged to indemnify a student travel company for Covid cancellation refunds, even though the refunds fell outside the scope of its policy.
Qover partners with Zurich; Keoghs takes team from Plexus; Allianz appoints CIO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Cancer charity slams travel insurers over ‘unfair’ pricing
A Hampshire-based cancer charity has secured more than 133,000 signatures calling for more affordable travel insurance and has taken the battle to the Association of British Insurers and Financial Conduct Authority.
Claims Apprentice 2023: Episode 3 - Travel claims: fact or fiction?
Having navigated the Data Escape Room in the last episode, the latest challenge sees the Claims Apprentices take part in an insurance-related gameshow.
Applied Systems expands commercial lines; Value Space invests; and Avid opts for Allianz for capacity
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Ombudsman expects uptick in insurance complaints
The Financial Ombudsman Service expects the number of general insurance complaints it receives to go back to pre-pandemic levels in the year ahead.
Esure bosses blame claims inflation for £29.1m loss
Esure posted a £29.1m loss for 2022 with bosses blaming significant claims inflation, a weak pricing environment, increased weather-related home claims, plus motor claims going back to pre-Covid levels.
View from the top: Money and Mental Health Institute's Conor D'Arcy on how to help customers with mental health problems
Conor D'Arcy, head of research and policy at the charity founded by Martin Lewis, explains what general insurers must do to make the industry accessible for customers with mental health problems.
Martin Lewis’s charity outlines steps for Consumer Duty compliance
A charity established by campaigning journalist Martin Lewis has urged insurers to provide mental health training for underwriters and frontline staff if they wish to adhere to the FCA’s Consumer Duty requirements.
Are insurers ready for the British space age lift-off?
Analysis: With the British Space Age now a reality, David Worsfold examines how insurers plan to protect those hoping to blast off.
Aviva UK&I GI sees growth as it returns more than £5bn in capital since 2021
Aviva Group CEO Amanda Blanc has announced strong results for the UK and Ireland general insurance business, while launching a £300m share buyback scheme, having taken capital return to over £5bn in two years.
How insurers are helping travellers carry on cruising
Emma Ann Hughes examines how three years on from a fatal coronavirus outbreak onboard the Diamond Princess, cruise travel insurance has changed to ensure thousands can set sail with confidence again this year.
FOS aims to slash insurance complaints queue
The Financial Ombudsman Service intends to change the way it records the number of complaints against insurance companies, in a bid to encourage more businesses to settle with policyholders before an investigation is launched.