For AI to dominate the future it shouldn’t forget insurance past

Emma Ann Hughes all jacked in
Photo: Cathleen Allyn Conway/Emma Ann Hughes

Editor’s View: Emma Ann Hughes’ recent claims experience suggests artificial intelligence could learn a lot from the acknowledgements sent via snail mail in the past.

Next week, artificial intelligence is taking over Insurance Post, and plenty of providers and technology experts have lined up to share how this technology is improving the industry’s operational

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Nigel Walsh, Google Cloud

The number of deals insurers have been making with Google Cloud to finally deliver that seamless, personalised insurance experience that customers used to shopping via Amazon and streaming films via Netflix is ramping up.

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