Insurer satisfaction unaffected by Covid-19 despite record policyholder problems, says Institute of Customer Service
The Covid-19 pandemic and subsequent lockdowns have not had a detrimental impact on the insurance sector’s overall customer satisfaction - despite the number of people experiencing problems hitting an historic high, according to the latest report by the…
David Russell, chief compliance officer at Be Wiser Insurance, was part of the Financial Services Authority team that brought in the Insurance Mediation Directive and statutory regulation of brokers. Here he looks at the implications of the Financial…
Briefing: Trust in travel insurance has fallen, could ‘Covid cancellation’ cover mean another hit this year?
With trust in travel insurance falling, Post news editor Jen Frost considers the impact of so-called Covid cancellation cover in 2021.
Post spoke to insurers to get their thoughts on the highs and lows of 2020
With the Brexit transition period ending on 31 December, Post asked insurance trade bodies and associations about the biggest challenges and changes for the market.
With planes grounded across the globe and staff working from home, more often than not business travel numbers have dropped off severely. Post investigates how the market has been impacted and what this sector might look like in the future
Coverys-backed Lloyd’s Syndicate DTW 1991 is to stop accepting new and renewal business from 31 December 2020.
Reputational damage from Covid-19 can be expected across all lines of insurance, but initiatives introduced by motor insurers at the beginning of the year could soften the blow, an Association of British Insurers representative has suggested.
The 100 largest UK-regulated insurers reported a combined underwriting profit in 2019, albeit lower than in 2018. Bond yields fell in 2019, however, investment earnings benefited from the strong performance of equity markets. How will the impact of the…
The founder of equity crowd-funding platform Syndicate Room is looking for individual investors on Seedrs for his latest venture, insurtech start-up Rnwl, that is targeting the 'pain point' of dual pricing.
Sir Roger De Haan, the former owner of Saga, is set to invest up to £100m in the business as it seeks to raise £150m through a share placement.
The current pandemic has hit the cruise liner industry hard with countless ships sitting unused around the globe. Royston Ford, strategic portfolio manager for marine at RSA, explains how technology is helping insurers to keep ships insured and out of…
Zurich’s UK general insurance business faced £140m in Covid-19 related claims across travel, event cancellation and business interruption lines in the first half of 2020.
The merger of Northern Ireland brokers Abbey Insurance and Autoline Insurance as Abbey Autoline on 1 September will create a £119m gross written premium growth focused firm that has an eye for striking takeover deals, managing director of the newly…
With air traffic grounded and sweeping restrictions halting travel during the Covid-19 pandemic, insurers have faced up to the sometimes impossible task of returning policyholders' remains to their home countries and families.
Ageas UK has reported a post-tax profit of £22.8m for the first half of 2020 reversing a loss of £2.7m in the first quarter.
While market conditions are slowly recovering in the wake of the coronavirus lockdown, the volume of new enquiries for commercial policies remain substantially lower than were last year, according to Allianz Insurance.
Direct Line Group remains open to inorganic growth from acquisitions and partnerships despite the Covid-19 impact, DLG chief financial officer Tim Harris has confirmed.
News that Amazon is expanding in the Indian insurance market coupled with its recent recruitment in the UK could leave insurers feeling a bit worried for their staff and their business.
Holidaymakers cancelling trips to Spain in light of the updated travel guidance issued over the weekend are unlikely to find cover under their travel insurance if they purchased policies after mid-March.
In the aftermath of Covid-19, Owen Thomas, Premium Credit’s chief sales officer reflects, on some key changes to the insurance industry and the increasing role insurance premium finance will play.
Tara Parchment joined Brit to head up its private client offering in November 2018, after 22 years at Chubb. She spoke to Post about plans for the Private Clients offering, how it will meet the changing customer needs and how the current pandemic is…
A once-in-a-lifetime trip to Disneyland to treat the kids, an all-expenses paid honeymoon to Cancun and a retirement cruise around Europe – for many people the plans for these long-anticipated trips now lay in tatters but insurance isn’t offering the…
Briefing: Could Black Lives Matter's landmark purge trigger a brand rethink for some well-known insurers?
As Black Lives Matter activists target statues and landmarks baring the names of historical figures they argue held questionable views, Insurance Post content director Jonathan Swift asks whether this could have ramifications for some of the UK's most…