Research – InsuraInsight: Thinking small

SMEs are often described as the life blood of the UK economy. But what do these business owners and their insurance providers really think about the products and services they receive and offer? And how do both think these could be improved?

SMEs: All things unequal

Last year’s FCA thematic review found a gap between what SMEs expect of their insurers and the service they actually get. What can insurers do to make SMEs feel more valued?

Blog: A quiet end to ‘average'?

There are differing views as to whether no longer applying average is a wise move likely to mean more business or will it result in higher claims costs?

Analysis: Hong Kong's 2016 prospects

Insurers in Hong Kong look set to have a testing year in 2016 as competition remains intense, margins are tight and the market gears up for a new regulatory regime writes Nicky Burridge.

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