SME

Group risk: A group safety net

With state benefits set at low levels, the safety net of group risk cover has never been more valuable. But although sales are creeping up, providers and advisers believe there is much more that could be done to grow the market

Q&A: Sergio Pierro, XL Catlin

New rules on data protection will come into force in Europe next year. Sergio Pierro is a professional indemnity underwriter for international financial lines at XL Catlin, based in Paris, and focuses on cyber. He explains how companies can get ready for…

Interview: Conor Brennan, Zurich UK

Zurich has seen a seismic shift in the last year. A group-wide restructure also saw a reworked operating model in the UK, with commercial, general insurance and life businesses under a single leadership.

Finishing line in sight for the IPID

Although many who voted for Brexit may have hoped otherwise, leaving the European Union will not enable the UK insurance community to turn a blind eye to the insurance regulations dreamed up by those famously unelected bureaucrats in Brussels. Although…

Claims: Providing a personal service

Brokers need to stand out in a competitive market and claims service is a way to make a real difference. Being there to advise, intervene – and to turn the heat up if necessary – can mean the world to a grateful client.

Blog: Brokers' bad reputation

So what’s the worst thing you can say to a broker? Accuse them of being commission driven? Question what value they add to customers? Definitely best not to stray into the territory of online comparison sites, says Adrian Saunders, commercial director at…

Blog: Know your customer... and your opposition

‘In the midst of chaos, there is also opportunity', wrote the great military strategist Sun Tzu a mere 25 centuries ago. His observation still holds true in these strange times of disruption. And seizing the opportunity is vitally important to modern…

Interview: Guy Goldstein, Next Insurance

As Next Insurance launches today a chatbot allowing personal trainers to quote and buy insurance via Facebook Messenger, its founder and CEO Guy Goldstein tells Jonathan Swift how the American insurtech start-up plans on revolutionising the SME…

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