Brokers need to stand out in a competitive market and claims service is a way to make a real difference. Being there to advise, intervene – and to turn the heat up if necessary – can mean the world to a grateful client.
So what’s the worst thing you can say to a broker? Accuse them of being commission driven? Question what value they add to customers? Definitely best not to stray into the territory of online comparison sites, says Adrian Saunders, commercial director at…
‘In the midst of chaos, there is also opportunity', wrote the great military strategist Sun Tzu a mere 25 centuries ago. His observation still holds true in these strange times of disruption. And seizing the opportunity is vitally important to modern…
French risk managers are less concerned with the domestic rise of populism than with providing their business with multinational cover, explains François-Xavier d’Huart, head of client and broker management, France, for XL Catlin.
With the Enterprise Act coming into force on 4 May, policyholders will now be able to claim damages for late payment of claims. Are insurers ready?
As Next Insurance launches today a chatbot allowing personal trainers to quote and buy insurance via Facebook Messenger, its founder and CEO Guy Goldstein tells Jonathan Swift how the American insurtech start-up plans on revolutionising the SME…
Travelers has agreed to acquire Simply Business from Aquiline Capital Partners for approximately $490m (£401m).
Fabrice Benard has been appointed regional head of P&C retail for Italian giant Generali's Asia operations.
Seven out of 10 small to medium enterprises expect their revenues to shrink or stay the same in 2017.
Swiss global giant Zurich is reorganising its commercial business in Asia-Pacific, headquartered in Hong Kong, following the worldwide decision to integrate its global corporate and commercial divisions.
To celebrate the return of the Post Digital Insurance Collective, I thought I would take another of my periodic looks at some of the newer start-ups in the insurtech space with some connection to the UK.
Two large AIG wholly owned general insurers in Japan will complete their proposed merger, first announced in 2013, by the end of the year.
Insurers must promote terrorism insurance to small and medium size enterprises and those outside of London, according to the latest threat report from Pool Re.
Dissatisfaction over clarity during the claims process has been highlighted by the recent Financial Conduct Authority review. What can the industry do to make the system work better?
Only four out of 10 small to medium enterprises rank scope of cover as the top deciding factor when buying insurance.
Hiscox has launched a new security incident response policy to protect SMEs against terrorism, bribery, extortion and industrial espionage.
Tailored insurance for new professions, cyber policies for SMEs, and the FCA’s consultation on the Financial Services Compensation Scheme are three key trends expected to influence the insurance market over 2017.
Following Barbican Protect's, decision to launch a marine insurance division targeted towards the UKs SME market, Sarah Joiner has been appointed as marine underwriter.
Many small and medium-sized enterprises are not sufficiently protected against the risks they are most concerned about - and brokers can help fix that.
Over half of UK SMEs think the government is not doing enough to help businesses grow, with seven out of 10 expecting their revenues to fall or stand still in 2017.
More than six out of 10 brokers do not see Brexit as a threat, research has revealed.
Van insurance is often purchased by sole traders in the same way as household insurance but data in this sector lags behind the rest of the personal lines sector. What can the sector do to catch up?
Insurance brokers have been given a seat on an advisory panel put together by The Cabinet Office under plans to boost government spending with SMEs.
The UK small and medium-sized enterprises insurance market has continued to grow in light of a growing economy which has facilitated an increase in the number of enterprises and the opportunity to sell commercial insurance.