SME
Roundtable: Scaling up new technology while avoiding the pitfalls
Many commercial insurers and brokers are keen to adopt more automation and AI to drive efficiency and improve customer outcomes. However, the complex and bespoke world of corporate insurance means they face greater challenges than in the personal lines/SME sectors.
Axa recruits Tombs to head up SME business
Axa Commercial has appointed former Zurich head of SME Paul Tombs as director of its SME intermediary business.
Q&A: Mona Barnes, Aon
Tom Luckham sits down with Aon’s chief claims officer Mona Barnes to discuss her new role, her career history and her plans for claims at Aon.
Q&A: Aviva’s Ryan Birbeck and Michael Yabantu
Aviva’s Michael Yabantu, managing director of mid-market, and Ryan Birbeck, broker and client development director, sit down with Insurance Post to talk about the internal changes Aviva has made to make access easier for brokers, what product lines it…
Allianz sells Premierline to Academy
Academy Insurance Services has reached an agreement to acquire Premierline from Allianz Holdings, as it looks to grow the business’s Ebitda six-fold in five years.
Insurtechs partner up to tackle ‘unaffordable’ SME cover
Blip’s CEO shares how the business has partnered with Wakam to “disrupt the status quo” and provide competitively priced and easy to understand small business insurance.
Aviva’s Lloyd’s entry opens up ‘billions of pounds of business’
Aviva’s UK and Ireland general insurance CEO Jason Storah tells Insurance Post “there are billions of pounds of business that doesn’t get presented to Aviva” because it goes through Lloyd’s.
Hiscox sets sights on 5%-15% retail growth after subdued 2023
Hiscox is aiming to grow its UK retail business by 5% to 15% in 2024, after new business growth in 2023 fell “below management expectations”.
RSA to be ‘number one’ in commercial lines by end of 2025
RSA will be the best commercial lines and specialty insurance company by the end of 2025, according to Ken Norgrove, the provider’s CEO.
Is technology the solution to underinsurance?
Rebecca Fuller, managing director and global fixed asset advisory services leader at risk advisory firm Kroll, explains why without technology insurers and brokers haven't got a hope in hell of knowing whether a property is underinsured.
Q&A: Stuart Kilpatrick, Burns & Wilcox
Stuart Kilpatrick, managing director of Burns & Wilcox UK, tells Insurance Post about the post-Biba conference pivot the business has undertaken, plans to create a specialist business in the UK, and how it "doesn't matter” where his staff work.
Allianz’s claims fraud savings; WTW’s cyber facility; Biba’s London committee chair
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Canopius loses arbitration over hair salons’ Covid claims
More than 300 small businesses that had claims declined by Canopius did in fact have cover for Covid-19 closures, a judge has ruled following arbitration.
Google searches show landlord concerns about cover
Data analysis: In the last year, research by Confused.com’s home insurance experts revealed more than 8,000 people in the UK Googled “What does landlord insurance cover?”
Biba’s budget demands; Tokio Marine’s deal with Lavaretus; NFU’s first commercial head
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Allianz’s Bryant on the cost of cutting back on cover
View from the Top: Helen Bryant, managing director for digital and legal protection at Allianz Commercial, outlines the key considerations for SMEs as regards underinsurance and indemnity periods.
Tackling the surge in claims settlement delay complaints
With a significant spike in complaints suggesting the home insurance industry is struggling to keep pace with the number of claims it is receiving, Tom Luckham examines what is behind settlement delays and how providers are managing expectations.
Q&A: Morgan Lyons, Zurich
Months into his new role as Zurich’s head of mid-market, Morgan Lyons sits down with Scott McGee to talk about challenges within the mid-corp market, improving broker service levels, and attracting and retaining talent.
Aviva’s Ridley on closing the cyber protection gap
View from the Top: Stephen Ridley, head of cyber at Aviva, argues that an underinsured market benefits no one.
MGA Review of the Year 2023
With large insurers and mainstream players pulling out of certain lines in 2023, and products reverting to the core areas, MGA chiefs plan to continue to step up and fill that gap in 2024.
Insurers’ Review of the Year 2023
While 2023 will be remembered as a difficult year for insurers due to consolidation, capacity restrictions plus new regulatory rules, providers still have high hopes for 2024.