SME
Rise of the AI insurers
David Worsfold examines can how artificial intelligence can be used to reimagine the insurance experience for customers, transforming it from a transactional, reactive model to a proactive, more personalised one.
Jensten and Hiscox partner; Aston Lark buys HNW book; Axa XL appoints reinsurance CEO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Aon shifting focus to intellectual property cover for SMEs
Head of commercial risk at Aon, Jane Kielty, says commercial customers are moving towards wanting to insure their ideas more than their buildings.
Insurtech Lukango seeks to shake up UK SME market with Markel tie-up
Startup Lukango is looking to revolutionise the UK microbusiness market by replicating $4bn insurtech Next's stateside success this side of the Atlantic.
Why inefficiency is an insurer issue
Graham Gordon, product and strategy director for Property and Casualty at Sapiens, explains why intelligent workflows and process automation is key to insurer's getting ahead of the game.
Zurich and Core Logic partner; Marshmallow secures extra funding; Lloyd’s appoints CUO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Scor leaves NZIA and commits to Norwegian gas and oil exploration
Reinsurer Scor has become the latest founding member to leave the Net-Zero Insurance Alliance, CEO Thierry Leger announced at the company’s annual general meeting.
Insurance Post Podcast: Raising the bar for cyber cover
Cyber insurers can’t rely on understanding the risks that were faced by businesses in the past to underwrite the right level of cover for the future, according to Aviva’s head of cyber Stephen Ridley.
Could technology cause more to self-insure?
Edmund Tirbutt examines how the centuries-old insurance sector is using technology to shift from handling claims to focus on changing customer behaviour to reduce their risks.
Cyber insurance market set to double in size
The global cyber insurance market is forecast to grow from $16.7bn (£13.4bn) in direct written premiums in 2022 to $33.4bn in 2027, according to Global Data.
Is it time to start lobbying the government to help insure SMEs?
News editor's view: Despite business insolvencies increasing year-on-year, SMEs are still not taking out insurance and, when they do, they often remain underinsured. Is it time for the government to step in?
Julie Page, Aon
Julie Page, chief executive of Aon UK, is one of only two women to make this year’s Insurance Post Power List – showing the industry is making steps rather than strides forward to becoming more diverse and inclusive.
Ombudsman expects uptick in insurance complaints
The Financial Ombudsman Service expects the number of general insurance complaints it receives to go back to pre-pandemic levels in the year ahead.
Open insurance: A reality or a pipe dream?
Blog: Karim Derrick, product and innovation director at Kennedys IQ considers how prepared the insurance industry is for introducing the concept of open insurance.
‘Serious concerns’ about Ombudsman power to increase redress awards by 20% in two years
Industry experts shared concerns that the Financial Ombudsman Service's award limits are “very high” and could push small firms out of business.
Diary of an Insurer: Gallagher’s Holly Dawson
Holly Dawson, a trainee account handler in Gallagher’s West Malling office in Kent office, studies for exams, gets to grips with a new area of the business, deals with January renewals and trains for a 10K run.
Coalition enters UK excess cyber market; JMG Group acquires New Era; Gallagher Re appoints CEO
Friday Round Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
End of Energy Bill Relief Scheme could be ‘final nail in the coffin’ for SMEs
SMEs could face more hardship as the Energy Bill Relief Scheme comes to an end, after the cost of living and energy crises led to over half a million insolvencies in 2022.
Insuring the new working world
Sam Barrett explores how the insurance industry is adapting employers’ liability insurance to reflect the risks associated with new ways of working post-Covid.
Aviva UK&I GI sees growth as it returns more than £5bn in capital since 2021
Aviva Group CEO Amanda Blanc has announced strong results for the UK and Ireland general insurance business, while launching a £300m share buyback scheme, having taken capital return to over £5bn in two years.
SMEs continue to fight for BI payouts as unresolved issues await litigation
Three years on from the onset of the pandemic and more than two years on from the resolution of the Financial Conduct Authority’s initial test case, many small businesses remain embroiled in disputes with insurers over Covid business interruption claims.
Ransomware gets the headlines, but it is not the top cyber exposure says CFC’s Nelson
CFC Underwriting’s cyber development leader, Lindsey Nelson says that while media interest in ransomware remains high, it is not the most frequent exposure seen in the SME cyber space.
Diary of an Insurer: Axa Commercial's Sarah Mallaby
Sarah Mallaby, distribution and trading director of Axa Commercial, prepares for the Biba conference, the British Insurance Awards and gets ready to launch new propositions in SME and motor trade.
Scor extends Concirrus partnership; GRP makes fifth 2023 acquisition; Go Compare founder joins TCI
Friday Round Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.