SME
Analysis: Broker claims research
Earlier this year, brokers were invited to score insurers on their claims handling, grading different classes of business on their performance from excellent to poor. Jonathan Swift examines the results
Claims Club Blog: Communication, flexibility and empathy, the keys to claims success
The third Claims Club meet in 2017 focused on getting claims right through communication and customer service. Terry Renouf, consultant at BLM, explains.
Analysis: Intellectual property: Creative cover
The significance of intellectual property risks has not translated into a large demand for IP insurance policies - yet
Blog: Making cyber relevant
Neil Ross and Delvin Tillett, senior vice-president and assistant vice-president for underwriting at Axis Pro Europe, explain how insurers and underwriters can make cyber policies relevant in today's fast-moving business environment.
Feature: The future of post-hospital care
With budgetary pressures mounting on the NHS, more patients are recovering at home and insurance could play an increasing role in covering the costs of post-hospital care.
Calling all brokers, there is still time to shape the 2017 Underwriting Service Awards
Brokers, there is still time left to shape the runners and riders for this year’s Underwriting Service Awards.
Analysis: Insurers want PI to be left out of the European services e-card
The European Commission wants to create a professional indemnity certificate for cross-border activities but insurers and brokers find the proposal unworkable.
Airmic's John Ludlow on the success of the Insurance Act
John Ludlow, CEO of the Association of Insurance and Risk Managers, looks at the successes and failures of the Insurance Act, which came into force a year ago.
Hiscox partners with Digital Fineprint to tackle underinsurance of SME clients
Hiscox has partnered with insurtech start-up Digital Fineprint in order to gauge how social media data can be used to educate business on the risks they face and the insurance solutions that are available to them.
Aegon enters strategic partnership with fintech lending platform
Aegon has entered a strategic partnership with fintech lending platform, Funding Circle, with the intention of boosting UK SMEs.
Analysis: Business interruption - Trigger warning
As cyber and terror risks trigger new types of business interruption, insurers are becoming the go-to resource for expertise.
Blog: A dozen UK and European insurtech start-ups to watch in 2017 and beyond – part one
Almost $1bn ($985m) was invested in insurtech in the second quarter of 2017.
Commercial insurers' claims handling failing SMEs
Commercial insurers are failing to give their SME customers a satisfactory claims experience, with 70% saying that their interim and financial claims amounts had not been agreed promptly enough.
Chubb's Sara Mitchell: Stuck in the mid-market?
The middle market is the engine room of the UK economy, says Sara Mitchell, head of corporate division, UK & Ireland, Chubb, urging insurers to work closely with brokers to support this sector.
Constructaquote sees 34% profit increase in 2016
Broker Constructaquote reported a 34% profit increase of £663k in 2016.
Revealed: 2017 British Insurance Awards winners
RSA scooped a trio of awards last night at the British Insurance Awards, winning in the claims initiative, major loss and young achiever categories.
Group risk: A group safety net
With state benefits set at low levels, the safety net of group risk cover has never been more valuable. But although sales are creeping up, providers and advisers believe there is much more that could be done to grow the market
Awareness of many business covers in Hong Kong is low, says QBE
Research from Australia-headquartered insurer QBE suggests SMEs and large businesses have a costly insurance knowledge gap in Hong Kong.
Q&A: Sergio Pierro, XL Catlin
New rules on data protection will come into force in Europe next year. Sergio Pierro is a professional indemnity underwriter for international financial lines at XL Catlin, based in Paris, and focuses on cyber. He explains how companies can get ready for…
Cyber MGA joins Charles Taylor's incubator to offer SMEs cyber insurance
Cyber MGA, Node International has chosen Charles Taylor as its management service and will benefit from its MGA and broker incubator service.
Interview: Andrew Horton, Beazley
Beazley CEO Andrew Horton speaks to Post about the company's UK, Europe and international expansion programme.
Ageas's François-Xavier Boisseau on avoiding the avoidable
Insurance is the business of helping people in their time of need but as François-Xavier Boisseau, CEO of Ageas Insurance, explains sometimes there are limits to what insurers can do.
Interview: Conor Brennan, Zurich UK
Zurich has seen a seismic shift in the last year. A group-wide restructure also saw a reworked operating model in the UK, with commercial, general insurance and life businesses under a single leadership.
Finishing line in sight for the IPID
Although many who voted for Brexit may have hoped otherwise, leaving the European Union will not enable the UK insurance community to turn a blind eye to the insurance regulations dreamed up by those famously unelected bureaucrats in Brussels. Although…