Insurer satisfaction unaffected by Covid-19 despite record policyholder problems, says Institute of Customer Service
The Covid-19 pandemic and subsequent lockdowns have not had a detrimental impact on the insurance sector’s overall customer satisfaction - despite the number of people experiencing problems hitting an historic high, according to the latest report by the…
Post wraps up the major insurance deals, launches and investments of the week
Pet insurance provider Bought by Many will be changing its branding to Many Pets in markets outside of the UK, chief financial officer Luisa Barile told Post.
The founder of equity crowd-funding platform Syndicate Room is looking for individual investors on Seedrs for his latest venture, insurtech start-up Rnwl, that is targeting the 'pain point' of dual pricing.
Home and motor insurance pledges made by the Association of British Insurers to support customers during the Covid-19 crisis will remain in place until at least 31 October following an extension.
Direct Line Group has agreed to acquire personal lines insurtech firm Brolly in a conditional transaction expected to close during the third quarter of 2020.
Lemonade will seek to raise up to $100m (£78.5m) via an initial public offering, with its prospectus shedding snippets of insight into its past, present and future.
Insurance Covid-Cast: Insurtech 100 special - Lemonade CEO Daniel Scheiber talks AI, European expansion and IPOs
The CEO and co-founder of Lemonade has declared young IPOs better for the long term viability of new technology businesses because it prevents them getting stuck in a state of ‘protracted adolescence,’ comforted by the ‘cocoon’ of private equity.
Over the past decade, the UK’s pet insurance market has seen substantial growth with 7.7 million pet insurance customers in the country. But amid so much uncertainty due to the Covid-19 pandemic, what reassurances are insurers providing to customers who…
In the latest Insurance Post and Insurance Age video cast brought to you while our journalists are working from home, we present the first in a series of newsmaker specials focusing on the people behind the lockdown headlines.
Insurance Covid Cast Episode Nine: Could Tiger King Joe Exotic cut it as a fraud fighter or handle big cats at Lloyd’s?
In the latest Insurance Post and Insurance Age video cast brought to you while our journalists are in isolation lockdown we present first in an irregular series - Covid Culture Club - where we discuss things to watch and do at home.
Pet insurance specialist Bought By Many has secured $98m (£78.4m) in growth equity investment led by FTV Capital, having agreed terms sheets with the US growth equity investment firm and five other potential investors prior to Covid-19 lockdown.
Analysis: What are insurtechs doing in the face of the coronavirus pandemic – Part Two: Pan-European start-ups?
In light of the coronavirus pandemic, Post content director Jonathan Swift caught up with a number of insurtechs to find out what they are doing to reduce staff and client’s exposure to Covid-19, while keeping operations as business-as-usual as possible…
Exclusive: Bought By Many has appointed former Prudential UK CEO Jim Sutcliffe to chair the company.
Pet insurance insurtech Bought By Many has engaged with a number of larger funds as it edges towards a Series C fundraising round in the coming months, CEO Steven Mendel told Post.
Ardonagh has cut its carrier relationships from 940 to 700 in the past six months with an eventual target of below 200, Paul Dilley, CEO of Geo Underwriting told Post.
While there is “no doubt” that pet insurance fraud goes on there are hurdles which mean it is probably not going to be the source of a cash for crash style insurance swindle, according to Robin Hargreaves, past president of the British Veterinary…
Exclusive: Tesco has notified the Ageas UK board that it is likely to end its decade long home and motor insurance relationship next year, Post understands.
Arch Insurance-backed managing general agent start-up Archipelago Risk Insurance has announced that after a six month “pilot” it is ready to open the doors in a “controlled way”.
Cyber insurance payout rates at 99%, but the take-up rate of cyber insurance by businesses in the UK still worryingly low, warn insurers.
As a data-rich industry, the insurance sector can add value to the customer experience by using this information to enhance the way products and services are delivered. Graeme Howard, chief technology officer at Covéa Insurance, believes it’s essential…
The average cost of a pet claim is on the rise with payouts often exceeding premiums. However, insurers need not cut margins to remain profitable, with Mark Colonnese of Aquarium Software, pointing to the smart deployment of digital technology as key to…
Allianz UK CEO Jon Dye confirmed that the transfer of personal lines business from Allianz to LV remains on-track and will be completed within three to four weeks, as the insurer announced its Q1 results.
I was lucky enough to spend last week’s sunny bank holiday on the South Coast enjoying a well-earned rest. For others in the insurance industry it seems that the saying 'a change is as good as a rest' is proving true with some major people moves this…