Pet insurance
Q&A: Vicki Wentworth, Agria
Vicki Wentworth, CEO of Agria, discusses the pet market and the importance of lifetime policies, and reveals the insurer considered purchasing RSA’s pet book.
Big Interview: Charles Offord, Co-op Insurance
Since the turn of the century, Co-op Insurance has weathered more “near-death” experiences than any other financial services company in the UK.
Which? demands FCA action over ‘widespread’ claims-handling failures
Consumer champion Which? has launched a new campaign to end “the insurance rip-off” and has called on the Financial Conduct Authority to take tough action against claims handlers who fall short of the regulator’s required standards.
Former RSA product director Ian Bostock passes away
Tributes have been paid to RSA’s former personal lines underwriting, governance and change director, Ian Bostock, after the insurer announced his death.
Best Insurance to expand into general insurance
Six months from launching artificial intelligence-driven underwriting for accident, sickness, and unemployment cover, Kesh Thukaram, co-founder of Best Insurance, shares how he next intends to shake up the pet and gadget markets.
Mounting dissatisfaction with home insurance as premiums increase
Data analysis: NFU Mutual, Bank of Scotland, Nationwide, Saga, and Co-operative Insurance have the most satisfied home insurance customers, according to research by Fairer Finance.
Pret parent company to ramp up insurance investment
JAB, the investment firm that owns Pret a Manger, has announced plans to build a global insurance platform.
Tackling turbulence for pet insurers
The pet insurance market is not short on options - the issue consumers have is understanding the many different choices. With better data though Sara Costantini, CRIF’s regional director for the UK and Ireland, suggests insurers would be better equipped…
Big Interview: Jason Storah, Aviva
In his first full profile interview since taking over as UK and Ireland General Insurance CEO at Aviva, Jason Storah sits down with Scott McGee to talk about the insurer's re-entry into Lloyd's, where else Aviva could yet expand, and the differences…
Aviva’s Storah has ‘big ambitions’ for HNW
Jason Storah, Aviva’s UK & Ireland general insurance CEO, has revealed his “big ambitions” for the high-net-worth business, and teased a potential entry into pet insurance, as the insurer is “always looking” at expansion opportunities in personal lines.
Pet insurance premiums decrease amid regulator interest
Pet owners saw their insurance premiums decrease by 2.5% in March but still remain greater than a year ago, according to data released by Pearson Ham.
Admiral completes RSA home and pet deal
Admiral has announced the successful closure of the acquisition that brings in RSA’s home and pet books in a deal worth an initial £82.5m.
Tesco’s pet partnership; Hiscox’s poetry; Biba’s compliance lead
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Pet insurers with satisfied customers revealed
Data analysis: Fairer Finance’s latest consumer survey reveals the pet insurers with the most extremely satisfied customers and examines the lessons providers need to learn from the Financial Ombudsman Service increasingly ruling in favour of complaining…
ManyPets co-founder to step down as Barile takes on group CEO role
Steven Mendel, CEO of ManyPets parent ManyGroup, has announced that he will step down from his role in mid-April and be replaced by current ManyPets UK CEO Luisa Barile.
Admiral partners with Google Cloud for new products
Admiral has struck a deal with Google Cloud, which will see the technology giant host the provider’s policy management and billing platforms plus use generative artificial intelligence to produce new products and services.
Ombudsman tells pet insurers to be more ‘interrogative’
The Financial Ombudsman Service has confirmed that it has communicated with pet insurers over a string of exclusions-related complaints.
Most-read insurance stories in 2023 revealed
Like Cher, Insurance Post is turning back time to remember the industry Consumer Duty’s efforts, business interruption cases continuing to rumble on, developments at Direct Line, RSA’s personal lines exit, plus the other major insurance events of the…
Admiral reveals plan to grow home and pet books after RSA deal
Following the £115m deal to buy RSA’s direct home and pet business, Admiral’s deputy CEO of UK insurance explains how the business intends to continue to grow these lines.
Unison extends LV agreement following UIA run-off
Insurance Post can reveal Unison has entered into a partnership with LV, in which the insurer will provide the trade union's members with home, travel, and pet insurance.
Admiral tipped as preferred bidder for RSA home and pet books
Admiral is the preferred bidder for the RSA household and pet insurance books, Insurance Post can reveal.
Big Interview: ManyPets’ UK CEO Luisa Barile and co-founder Steven Mendel
Following a difficult period where ManyPets pulled out of the Swedish market and paused sales in the US, newly appointed UK CEO Luisa Barile and co-founder Steven Mendel sat down with Scott McGee to talk through the provider's plan to get the UK business…
State of the pet insurance market revealed
Data analysis: While the overall number of pet insurance providers has been decreasing for some time, Angela Pilley, insight consultant for general insurance at Defaqto, explores how the number of policies available has increased significantly.
How AI is improving pet insurance claims
Michael Lewis, founder and CEO of Claim Technology, on the practical application of artificial intelligence for pet insurance claims.