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Pet insurance

A giant leap forward for bancassurance

What steps banks and insurance companies are taking today to offer cover in fresh ways, plus the giant leaps being taken to reshape bancassurance sooner rather than later, is investigated by Emma Ann Hughes.

ManyPets overhauls product range

ManyPets has unveiled an entirely new range of insurance, which the provider says is its “biggest change to insurance plans since it launched pet insurance in 2017”.

Q&A: Jean-Philippe Doumeng, Napo

Jean-Philippe Doumeng, CEO and co-founder of Napo, discusses the challenges the firm has faced as a direct-to-consumer insurtech and its mission to provide premium pet insurance despite operating in a price-competitive market.

Big Interview: Ken Norgrove, RSA

Ken Norgrove, UK and international CEO of RSA, discusses the impact of the insurer’s personal lines exit, how the provider plans to outperform its peers in commercial lines, and why October will usher in a new era for the business.

Q&A: Julian Tomlinson, Alps

Julian Tomlinson, chair and founder of Alps, talks to Insurance Post about the firm’s M&A appetite, delivering value in legal expenses coverage, and why artificial intelligence is like Tinder for claims.

Steve Hardy, Policy Expert

By making the most of his quarter century of insurance industry experience, Steve Hardy has pushed Policy Expert to rapid growth in recent years.

Alistair Hargreaves, Admiral

Alistair Hargreaves replaces Cristina Nestares on Insurance Post’s Power List after succeeding her as UK insurance CEO at Admiral Group in 2024.

Insurance complaints take a slight dip

The Financial Conduct Authority’s latest data has shown insurance and pure protection complaints decreased 6% from 764,272 in the first half of 2024 to 718,496 in the second half.

Big Interview: Alistair Hargreaves, Admiral

Alistair Hargreaves, UK insurance CEO at Admiral, speaks to Tom Luckham about the provider’s results, the integration of RSA’s home and pet books, and why the insurer is ignoring market noise to focus on its own game.

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