Given consumers less that flattering view of business, Marcus Taylor, director of claims, Minster Law, warns the insurance sector needs to make sure it listens to the public before enforcing the new online claims journey post April 2020.
Helen Bancroft, liability manager, and Stuart Toal, casualty account manager, explain why insurance professionals need to work closely with employers to ensure they are prepared for more workplace inequality claims
The spectre of Brexit loomed large over the insurance sector this year, and although the picture is still no clearer in terms of how the UK market will continue to trade with Europe after 29 March 2019, significant merger & acquisition activity was among…
Insurers have cast doubt over the viability of government proposals to reduce insurance premiums for motorists who have signed up to a cyclist awareness course.
Motor insurers have paid £23m to motorists every day of the year so far, Association of British Insurers’ research has found.
Medco has started consulting over the creation of a 'litigants in person' portal on the back of the government's whiplash Bill.
Against a backdrop of changing client demands, political uncertainty and new legislation, Jonathan Swift caught up with BLM senior partner Matthew Harrington and director of policy and government affairs Alistair Kinley to discuss how the law firm is…
Artificial intelligence will have unexpected consequences, which will raise tricky liability questions and will probably change the nature of claims
A panel of independent experts needs to be involved in the first review of the discount rate, argues Brett Dixon, president of the Association of Personal Injury Lawyers.
Despite the large amounts of money associated with booking and kitting out for winter sports holidays, there will still be skiers and snowboarders heading overseas this winter with inappropriate cover. What are insurers doing to prevent policyholders…
In six months’ time, claims management companies will fall under the umbrella of the Financial Conduct Authority.
In 2017, the combined underwriting results of the largest 100 UK non-life insurers improved but remained in the red. How well did insurers perform under pressure from strong competition and unfavourable claims trends?
Exclusive: Two victims of the Westminster terror attacks have had compensation paid by Zurich, the insurer of the hire car.
Carolyn Mackenzie, director of complex claims at RSA, argues that whiplash reforms are striking a delicate balance well.
Injuries and damage potentially caused by dogs can be covered by pet or household policies. But there is a market for liability products, if not for owners, definitely for canine businesses
The epidemic of holiday sickness claims might be over, but insurers have been warned claims management companies are already moving into new areas to make up for the shortfall in revenue.
Insurers will not be required to pass on savings from whiplash reform to customers, but they will have to report what those savings are.
Insurers have welcomed rules aimed at limiting claims management companies from calling vast swathes of the population.
The controversy over the proposed Civil Liability Bill has centred on whether the changes represent a good deal for consumers or for the insurers.
A government amendment to planned personal injury reforms could see insurers have to prove to the regulator that they are passing on savings to customers.
Insurers have welcomed the progression of hotly anticipated personal injury reforms through Parliament, however yesterday’s events in Westminster have whipped up fresh disapproval from the legal sector.
Claimant lawyers have slammed the financial watchdog’s proposal to regulate claims management companies, arguing it unfairly penalises practicing firms and that insurers should be made to take a share of the burden too.
Four men have been sentenced for carrying out a series of ‘crash for cash’ frauds, and then claiming against fraudulent insurance policies.
The cost of regulating claims management companies could be £16.8m with the bill falling on the firms themselves, according to the Financial Conduct Authority.