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Blog: Surviving the consequences of Covid-19

Coronavirus

Malcolm Henké, head of Horwich Farrelly’s large and catastrophic injury group, provides a perspective on the potential challenges and opportunities that come with Covid-19 when looking at large and complex injury litigation.

On 17 November 2019 when the first case of coronavirus was detected in Wuhan, Hubei Province, China, nobody could predict that some four months later a previously unheard of virus would wreak havoc

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How AI can make FNOL faster and more customer-centric

Irene Davies-Foo, associate director and business expert lead at Woodgate & Clark, outlines how artificial intelligence can transform first notice of loss by accelerating triage, improving data capture and ensuring customers reach human support faster when they need it most.

How AI is making insurance fraud harder to detect

Artificial intelligence is transforming organised insurance fraud, making it faster, cheaper and more sophisticated to commit, which DWF Law's Lauren France & Craig Budworth notes leaves insurers under growing pressure to strengthen detection and prevention.

FCA looking to address issues on claims definitions

Andrew Ruddle, the Financial Conduct Authority’s interim head of the department for insurance market analysis and policy, has said the regulator is looking at addressing issues about different claims definitions within insurance.

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