Claims has not received as much attention as many front-end processes when it comes to investment, even though it is the moment of truth on which long-term policyholder loyalty can be built
The government is considering plans to exclude cyclists and other vulnerable road users from the proposed £5000 limit on the small claims track.
The proposed Civil Liability Bill is set to introduce sweeping changes to the way soft tissue injury claims are paid out in England and Wales. In Scotland though, it would seem as though the effect of the whiplash reforms south of the border could…
The Insurance Fraud Enforcement Department has launched a ‘crackdown’ of opportunistic fraud within personal injury and property claims.
The government’s proposed whiplash reform could lead to significant access to justice concerns, according to a Parliamentary committee report.
LLegislators have revealed proposals for an updated whiplash definition and damages tariff, prompting fresh debate across the industry.
Railways are travelling through a changing landscape of severe weather risks and terror perils, but perhaps none so arresting as the cyber threats raised by their new reliance on digital connectivity
Peers in the House of Lords examined the Civil Liability Bill yesterday in the Bill's second reading.
Discount rate and whiplash reforms are going through parliament. Will the outcome be beneficial to all?
Norman Cottington, a revolutionary in the field of rehabilitation and case management in the personal injury sector, passed away suddenly on 11 April.
Exclusive: Campaigners have called for the Office of National Statistics to collate motor insurance statistics for use in parliament.
Insurers have already started to reduce motor premiums ahead of the government’s proposed whiplash and discount rate reforms.
Insurers must embrace psychological rehabilitation in the same way that they have physical, explains Jonny Cook, founder and chairman of Corporé.
Brexit may raise the prospect of more expensive holidays abroad and longer waits at borders. If fewer European city breaks beckon, could there also be an upside in spending more time in England’s green and pleasant land?
UK laws, roads and infrastructure are getting ready for self-driving cars but motorists remain reluctant to adopt this technology, points out Simon Walker, group CEO of First Central.
The whiplash reform and discount rate change can be positive for customers, but Rob Townend, managing director at Aviva UK general insurance, warns the challenge for the industry will be to demonstrate these measures have indeed benefitted policyholders.
The cost of motor claims has climbed to the highest level on record, the ABI said. However, claimant solicitors say the numbers don't paint the whole picture.
With the NHS facing spiralling costs, reform to clinical negligence claims should not be seen as controversial, says Stephen Hines, president of the Forum of Insurance Lawyers.
Over two decades ago, a quintet sat down to formulate the pre-action protocols for personal injury claims. Post gathered four [Nigel Tomkins, then of Thompsons could not make it] back together to reflect on their influence, lessons learned and the…
Exclusive: Victims of the Westminster Bridge terrorist attack are still waiting to have their claims settled.
Ageas UK has seen a return to profit after a year of being hammered by the residual impact of the Ogden rate change.
As assistance systems are making cars safer, but also more costly to repair, insurers would love a database listing which features are fitted on which vehicles - but motor manufacturers aren’t sharing that information yet
Premier League football clubs have paid out more than £134.2m in wages to injured players so far this season, according to JLT Specialty.
Zurich UK suffered a £151m loss on its general insurance business as a result of the discount rate cut.