Insurers must embrace psychological rehabilitation in the same way that they have physical, explains Jonny Cook, founder and chairman of Corporé.
Brexit may raise the prospect of more expensive holidays abroad and longer waits at borders. If fewer European city breaks beckon, could there also be an upside in spending more time in England’s green and pleasant land?
UK laws, roads and infrastructure are getting ready for self-driving cars but motorists remain reluctant to adopt this technology, points out Simon Walker, group CEO of First Central.
The whiplash reform and discount rate change can be positive for customers, but Rob Townend, managing director at Aviva UK general insurance, warns the challenge for the industry will be to demonstrate these measures have indeed benefitted policyholders.
The cost of motor claims has climbed to the highest level on record, the ABI said. However, claimant solicitors say the numbers don't paint the whole picture.
With the NHS facing spiralling costs, reform to clinical negligence claims should not be seen as controversial, says Stephen Hines, president of the Forum of Insurance Lawyers.
Over two decades ago, a quintet sat down to formulate the pre-action protocols for personal injury claims. Post gathered four [Nigel Tomkins, then of Thompsons could not make it] back together to reflect on their influence, lessons learned and the…
Exclusive: Victims of the Westminster Bridge terrorist attack are still waiting to have their claims settled.
Ageas UK has seen a return to profit after a year of being hammered by the residual impact of the Ogden rate change.
As assistance systems are making cars safer, but also more costly to repair, insurers would love a database listing which features are fitted on which vehicles - but motor manufacturers aren’t sharing that information yet
Premier League football clubs have paid out more than £134.2m in wages to injured players so far this season, according to JLT Specialty.
Zurich UK suffered a £151m loss on its general insurance business as a result of the discount rate cut.
As SMEs in the UK face increasingly complex insurance needs, Jane Kielty, managing director, national at Aon Risk Solutions, reflects on how the industry can respond to these.
Personal injury claims handlers in Allianz’s Bristol office will not be placed under employment consultation as part of the Allianz-LV merger.
Allianz is placing a further 80 jobs at risk of redundancy amid a restructure of its claims operation.
High-net-worth individuals may be concerned by online threats, but it’s physical attacks that worry them most. Tara Parchment, Chubb’s head of European personal risk services, analyses the numbers.
Clyde & Co is piloting an online arbitration system for personal injury claims.
Kennedys has secured the first authoritative court guidance on the meaning ‘fundamental dishonesty’ in personal injury claims.
This week, as Theresa May reshuffled her cabinet, the insurance industry underwent its own shake-up.
As the Justice Select Committee prepares to hear oral evidence about the government's personal injury proposals, Carpenters director Donna Scully bemoans the unrepresentative makeup of those giving evidence at a time when those in power need to be held…
Customers were bombarded with 2.2 billion nuisance phone calls related to personal injury, PPI or other insurance matter in 2017.
Aviva paid £2.7bn last year in cash settlements and services to more than 775,000 UK customers claiming on their individual insurance policies.
While the government is still considering reforms to the Odgen discount rate James Dalton, director for general insurance policy at the Association of British Insurers, believes insurers must keep the pressure on.
As the industry awaits news of the Civil Liability Bill, Brett Dixon, president of the Association of Personal Injury Lawyers, argues the courts are not the place for injured people flying solo.