Personal injury (PI)
Analysis: Should the FCA impose fee caps on CMCs?
The Financial Conduct Authority is working to limit charges for claims management companies’ services, but will new regulation actually be a double-edged sword for consumers?
Senior reporter's comment: Talking ‘bout your reputation
We talk a lot about reputation. Earlier this year, Post held its inaugural reputation event, which was attended by key industry stakeholders.
ABI mulls legal action against government over discount rate
Exclusive: The Association of British Insurers is considering legal action against the government, after the Ogden discount rate was set at -0.25%.
Analysis: Discount rate decision casts a shadow over personal injury settlements
The personal injury discount rate will be set at minus 0.25% from 5 August providing certainty for insurers and claimants alike, but uncertainty created by the Ministry of Justice review behind the new rate could have left claimants – as well as insurers…
BLM wins fundamental dishonesty case against opportunistic fraudster
BLM has won a fundamental dishonesty case against a fraudster who claimed for whiplash from an accident where she was not in the vehicle.
Blog: The MIB's litigant in person portal is only fit for sunny days
The Motor Insurer's Bureau might have outlined how it expects the proposed litigant in person portal to work. But Marcus Taylor, director of claims at Minster Law, argues that while this might be fine for 'sunny day' scenarios, there was much detail…
Former claims management company boss fined over £1.4m data scam
A former claims management company boss has been found guilty of illegally obtaining people’s personal data and selling it to solicitors.
EQL launches digital physiotherapist tool
Start-up EQL has launched a 'digital physiotherapist' tool it hopes will fast-track patient care.
Fee caps for CMCs could lead to 'clear consumer detriment'
The Association of Consumer Support Organisations has urged the Financial Conduct Authority to consider how the market adapts to regulatory change before considering fee caps on claims management companies.
First Central's Andy James on trusting in insurance
Only 15% of customers will claim on their motor policies this year so how can insurers increase trust in the sector and improve its reputation with such a small touch point with customers asks Andy James, chief commercial officer at First Central…
Four claimants found fundamentally dishonest in an 'unusual' casualty case
Four claimants were found to be fundamentally dishonest and ordered to pay back costs of £22,000 following an investigation into their casualty liability claim by Allianz and DAC Beachcroft.
Three crash-for-cash fraudsters jailed following incident in Coventry
Three men have been jailed after an investigation led by the City of London Police Insurance Fraud Enforcement Department found they had carried out a ‘crash for cash’ plan on a motorway slip road in Coventry.
Blog: MoJ fixed costs consultation is whack-a-mole for policymakers
The government’s plan for fixed recoverable costs to be applied to most civil cases - including personaI injury - might fix some problem areas in claims. Minster Law's legal services director Rachel Di Clemente asks if it will create more.
Two out of five people likely to pursue false claims
Two out five people would make a false personal injury or medical negligence claim if they thought they could get away with it, a survey has revealed
Law firms fear closures and redundancies from Civil Liability Act
More than a third of law firms have already shed staff in the run up to the implementation of the Civil Liability Act, and the majority believe the reforms could decimate the personal injury sector.
Medco issues warning over government consultation
Changes to Medco proposed in a government consultation could offer too much choice to claimants, the body has warned, potentially creating confusion.
Ministry of Justice launches consultation into the future provision of medical reports
The government has launched a consultation on a revised medical reporting process for road traffic accident claims.
Blog: Aquiline's recommitment to ERS highlights turnaround success after dark days of IAG
Jonathan Swift reflects on the turnaround at ERS and why Aquiline might have decided to wait to sell the motor insuer
Analysis: Joining forces on Adas: How motor manufacturers are looking to work with insurers on driver safety
As insurers complain of double-digit increases in repair costs as a result of advanced driver assistance systems, Edward Murray spoke to motor manufacturers about why the underwriting focus needs to move from the driver to the vehicle.
Analysis: How can insurers offset the increased repairer costs associated with Adas?
For all the work has been done by the insurance industry to contain and control personal injury costs, many are seeing repair claims increasing as a result of a wider use of advanced driver-assistance systems. Edward Murray looks at what the sector can…
Special Report: Motor Insurance Research 2019
What’s fueling motor insurance today? Michele Bacchus talks to the industry and gives the low-down on what’s heading down the highway towards insurers in both the fast and slow lanes
Aviva wins landmark appeal in fundamental dishonesty case
Aviva has won a landmark appeal case that could see fundamentally dishonest claimants denied all damages, not just those relating to personal injury.
Claims for whiplash fall to the lowest level since 2012
Personal injury claims for whiplash have fallen to their lowest level in seven years, according to figures from the Ministry of Justice.
Analysis: What happens to motor after March 29?
In the event of a no-deal Brexit, motorists will have to carry green cards in the EU. But that’s just the tip of the iceberg