Time to stop throwing punches with the OIC portal

Editor’s View: Scott McGee says the Official Injury Claim service needs to be improved to achieve the aim of making the personal injury claim process so simple anyone could request compensation without legal help.

The Official Injury Claim portal turned two years old in May, and it seems to be as divisive today as the day it launched.

People working on the portal are positive that it is transforming the claims

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Crunch time for insurers’ Consumer Duty reports

One year on from the introduction of the Financial Conduct Authority’s Consumer Duty requirements for open products, Emma Ann Hughes investigates whether insurers will get a pat on the back or a clip round the ear from the regulator when they hand in their board reports.

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