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ABI and Acso publish principles to support PI claims during coronavirus

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The Association of Consumer Support Organisations and the Association of British Insurers have set a number of voluntary principles for insurers and law firms to follow to enable the timely resolution of disputes during the ongoing coronavirus crisis.

The groups agreed that for many claims rehabilitation, including physiotherapy and psychotherapy, can be done remotely while other cases will be considered on a case-by-case basis.

While Medco

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