Post Claims Club Live: Covid-19 and the Future of Claims

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Kicking off the Post Claims Club Live digital event today we have a podcast recording featuring experts and industry professionals analysing the impact of Covid-19 on claims operations.

Joining Post content director Jonathan Swift to discuss the biggest challenges in adapting to the disruption caused by the pandemic; lessons learned and role of technology in the future are:

Stephen Bryceland, partner and solicitor advocate - personal injury, BTO Solicitors
John Pyall, head of facilitated claims unit, Munich Re
Graham Smart, president, The Chartered Institute for Loss Adjusters

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60 Seconds With... Value Space’s Reijo Pold

Reijo Pold, founder of Value Space, a technology company that uses satellites to conduct assessments for commercial properties and infrastructure, reveals he has been working since he was aged seven and doesn't even totally clock off when he goes on holiday.

How to support insurance customers in vulnerable circumstances

As the Financial Conduct Authority intends to check claims-handling response times, and whether insurers are doing enough to help customers in vulnerable circumstances, Winn Group chief information officer Clint Milnes explains what providers need to do to meet the watchdog’s expectations.

How insurers should navigate supply chain disruption

With supply chain disruption continuing, Bill Bradshaw, operations senior vice president for London operations at FM Global­, says companies need to prioritise resilience and proactive prevention measures beyond insurance reliance.

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