Marketing
Vienna Group appoints head of marketing
The Vienna Insurance Group has appointed Bernhard Fauster head of group marketing with effect from 1 December 2011.
Penny Black’s insurance week
Pity Penny’s friend Jamie Marchant, Groupama’s marketing supremo.
Former broker boss launches new network
A former provincial broker is hoping to attract thousands of independent intermediaries to his newly launched network, after claiming the traditional model has reached “saturation point”.
Data usage: Made to measure
Can insurers rise to the challenge of utilising multiple real-time data sources to maximise sales while minimising exposure?
Marketing: The power of advertising
Effective marketing can be a tough challenge for financial services providers and having a strong presence is not enough, it must also resonate with customers.
Broking supplement - Price promises: Love it or hate it
While the price promise bandwagon is seen by some as a valuable marketing tool, to others it is merely ‘dumbing down’ the industry
Penny Black’s insurance week
Penny’s long-awaited trip to the British Academy of Film and Television Arts with Brit Insurance finally took place this week but the people at Bafta in Piccadilly must have missed the memo.
Market moves - 20 October 2011
This week the main movers and shakers were loss adjusters, with Davies, Woodgate & Clark and Advanta all making major appointments.
Interview - Ann Haugh: Making the right decisions
UK CEO of Zurich Global Corporate Ann Haugh has never been averse to taking risks and reveals her determination to grow the business is as strong as it is strategic.
Penny Black’s insurance week
Penny was not at the Conservative Party conference this week but couldn’t help but notice her chums at Lloyd’s broker Windsor, which does a bit of business with the Tories, had pulled a blinder on the publicity front.
Agriculture: Reaping the rewards
With a rise in the theft of agricultural plant equipment, the industry and police are striking back with new initiatives.
In series - Lloyd's & London Market: Technological challenges
After a slow start, Lloyd’s and the London market are embracing technological developments to drive down cost, time and errors. But is its embrace of new mediums firm and fast enough?
Top 100 UK insurers supplement - brand analysis: Battle of the brands
With commercial pressures and tough business conditions putting the squeeze on insurance companies, the importance of the brand has never been more vital. So who is getting it right?
Business agility for improved profitability - webinar now available on demand
If you missed the recent Post webinar in association with Pitney Bowes Business Insight on the challenges of communicating with customers in today's changing world, you can now watch the on-demand version.
Business agility for improved profitability - webinar now available on demand
If you missed the recent Post webinar in association with Pitney Bowes Business Insight on the challenges of communicating with customers in today's changing world, you can now watch the on-demand version.
Business agility for improved profitability - webinar now available on demand
If you missed the recent Post webinar in association with Pitney Bowes Business Insight on the challenges of communicating with customers in today's changing world, you can now watch the on-demand version.
Market moves: All change at the trade bodies
With insurer moves slower than last week, this week has seen a number of changes among the trade bodies, with the Chartered Institute of Loss Adjusters, the |British Insurance Brokers’ Association and Federation of European Risk Management Associations…
PSTF: Ignoring mobile interaction could be ‘devastating’
Companies that are yet to fully embrace the web should look straight to mobile to ensure competitive advantage.
Wipro BIS countdown: Virtual reality check
Generations Y and Z can be targeted through social networking sites.
Explosion in whiplash claims highlights the need to tackle cause not symptoms
Last week’s Claims Club meeting saw a heated debate on referral fees, a call for members to lobby against the EU tax review and heavy criticism of the SRA
Interview - A&A Group: A constantly evolving company
Starting as a two-man operation in a house in Twickenham, A&A Group has grown exponentially since its humble beginnings. Jonathan Swift talks to Tony Allen and Steve McPherson about keeping pace with changes in the market.
New generation claims group: Networking opportunities
With a brief of developing innovative ways to improve the claims process, the Chartered Insurance Institute’s new generation claims group recently finished its year-long pilot. Ant Gould looks at the results and talks to the key players.
Broking focus - Regulation: The new broom
The Financial Conduct Authority will assume responsibility for the regulation of brokers taking over from the Financial Services Authority at the end of 2012. The Institute of Insurance Brokers, the British Insurance Brokers' Association and the London &…
View from the top: More than just words
Tech companies push the boundaries of what is conceivable, while media groups walk a legal tightrope to publish good stories. That's why their insurers and brokers must work so hard to keep up with their clients' risks.