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Broking supplement - Price promises: Love it or hate it

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While the price promise bandwagon is seen by some as a valuable marketing tool, to others it is merely ‘dumbing down’ the industry

The ‘guarantee to beat’ initiative is by no means a new phenomenon — yet, with a steady trickle of firms ready to clamber aboard the price promise bandwagon, industry insiders are beginning to raise

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Can brokers survive the rise of ChatGPT insurance apps?

After the launch of the world’s first ChatGPT insurance app sent share prices of major brokers tumbling, Fiona Nicolson examines what the future of insurance distribution looks like when conversational AI becomes a primary customer interface rather than a supplementary channel.

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