Marketing
Novidea claims firms are no longer waiting on the market for modernisation
Modernised end-to-end systems are vital for AI, say Novidea’s Kate Shopper and Adrian Coupland, as the technology provider argues firms are no longer waiting for an ‘overarching guideline’ from the market.
Diary of an Insurer: Hood’s Ryan Fuller
Ryan Fuller, associate director of travel at Hood Group, explores artificial intelligence-driven operational initiatives for travel insurance and reserves Thursday mornings for a relaxed breakfast with his wife.
Big Interview: Ryan Gill, Bspoke
Ryan Gill, CEO of Bspoke, talks to Insurance Post about life post-acquisition, the firm's ambitious growth plans, and status of the MGA market.
How insurers can keep up with viral retail risks
View from the Top: Simon Ratcliff, head of commercial property and casualty at Hiscox UK, outlines the new "viral" exposures that are keeping insurers and brokers on their toes.
Allianz’s Ktenidis looks to ‘dial up’ digital offering
Allianz Commercial’s new chief distribution officer Alex Ktenidis has told Insurance Post that he is looking to “dial up” the digital offering of the insurer.
Eight out of 10 UK insurers secretly track customers
Eight out of 10 UK insurance websites are setting tracking cookies before users have given their consent, according to research by Birmingham-based ALT Agency.
Customer retention key to broker growth priorities
The majority of brokers expect their business to grow in the next year, according to Aviva’s latest broker barometer.
ChatGPT insurance race: UK’s Malcolm takes on WaniWani
A UK insurtech incubated in Founders Factory is looking to take on US ChatGPT insurance app trailblazer WaniWani by creating an equivalent to Stripe’s standards for e-commerce “to properly unlock” artificial intelligence distribution in personal and SME…
Closing the protection gap for social renters
Despite falling premiums and targeted schemes, two thirds of renters still go without contents insurance. Tom Luckham explores the industry's efforts to close that gap whether the real barrier to greater take-up of contents insurance among renters is…
Allianz UK to launch at least two new aggregator brands in 2026
Allianz UK is planning to launch at least two new brands on price comparison sites in 2026, Insurance Post can reveal.
Acrisure’s UK rebrands; Clear Group’s purchase; LMA’s new board members
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Advertising regulator scolds firms for fake insurance links
The Advertising Standards Authority has clamped down on two claims management firms that have been falsely implying to work for motor insurers.
LV looking to relaunch into general insurance in early 2028
Liverpool Victoria Friendly Society is sizing up a potential return to the general insurance market under the ‘LV=’ brand in early 2028, once its exclusivity period with Allianz runs out, Insurance Post has learned.
Winners of British Insurance Technology Awards 2025 revealed
The winners of the second British Insurance Technology Awards were unveiled last night (23 September) at a The Brewery in London.
IGI’s Jaber on the blessing of being an office nomad
Returning to work in her forties, moving from desk to desk in an open plan office, was at first bewildering but her time as the ‘office nomad’ helped Aaida Abu Jaber, specialist commercial insurer and reinsurer IGI’s assistant vice president of PR &…
Ditch ‘pre-existing condition’ terminology to fight travel insurance pain point
The industry should leave behind the term ‘pre-existing condition’ in order to lessen the rate of under-declaration in medical screenings, delegates have heard.
Aviva’s DLG takeover: Why social media can’t be an afterthought
After Aviva completed its £3.7bn takeover of Direct Line, Adam Biddle, CEO of marketing agency Gh0st, explores why social media visibility is critical when financial brands merge.
Big Interview: Ajay Mistry, Insurance Cultural Awareness Network
Ajay Mistry, co-founder and co-chair of the Insurance Cultural Awareness Network, discusses with Insurance Post the need for thenet work to evolve in the current climate, and how it intends to become a “business-critical partner” to the industry.
Ageas joins Co-op panel; Aon sponsors F1 Ferrari; Descartes hires new CFO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Is personal cyber insurance at an inflection point?
In the aftermath of cyber attacks on supermarket chains, Marcel Le Gouais finds the industry still needs to enhance consumers’ understanding of the value of personal cyber cover.
Q&A: Kerry McMahon-White, MD of Police Mutual
Kerry McMahon-White, managing director of Police Mutual, sits down with Insurance Post to talk about life as part of Bspoke Group, having moved over from Royal London last year.