Marketing
Q&A: Kerry McMahon-White, MD of Police Mutual
Kerry McMahon-White, managing director of Police Mutual, sits down with Insurance Post to talk about life as part of Bspoke Group, having moved over from Royal London last year.
What the ‘interim’ exec team means for the future of DLG?
Content Director's View: With Aviva finally getting the keys to the Direct Line Group business after the deal closed this week, Jonathan Swift asks if there are any early pointers to the direction of travel for the merged business by looking at who has…
British Insurance Technology Awards 2025 shortlist revealed
Insurance Post can reveal the businesses and individuals who have been shortlisted for the 2025 British Insurance Technology Awards.
Rebranding LV and RSA in a fragmented media world
Editor’s View: As RSA becomes Intact and LV’s GI arm transforms into Allianz, Emma Ann Hughes considers the challenges that insurers face when trying to gain brand recognition without the old certainties of mass media.
Big Interview: Michael Lee, First Central
Michael Lee, CEO of First Central sits down with Scott McGee to run through the company’s transformation over the last few years, why he won’t be rushed into growing the home and motor books, and the potential of new investment.
Questions raised by insurers’ lopsided AI investments
Editor’s View: Artificial intelligence is reshaping the way insurers operate, but Emma Ann Hughes wonders if a lopsided focus on investing in point of sale at the expense of the claims experience could raise eyebrows at the regulator and erode…
Markel’s Lowther on the risks of AI adoption for SMEs
As artificial intelligence adoption among SMEs accelerates in pursuit of greater efficiency, growth and competitive edge, Mark Lowther, head of technology for Markel in the UK, says businesses must also confront the growing legal, ethical and…
Only one fifth of brokers utilising artificial intelligence
Research from OpenGI has revealed that 80% of insurance brokers have yet to implement any form of AI into their business.
NordVPN’s cyber cover; DCL’s truck product; Consilium’s claims chief
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Penny Black’s Social Diary: Marketing humour and Guidewire’s shrimp salad
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences, and giving a thumbs up – or down – to the sector’s social media posts.
Saga CEO outlines plan to get back to peak trading
Saga Insurance CEO Lloyd East has told Insurance Post the business is pivoting to growth after securing the sale of Acromas, as well as the partnership with Ageas.
Access deal; Clearspeed’s work with 1st Central; Lockton’s risk lead
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Is the OIC portal a success after one million claims?
With one million claims submitted over four years at a cost of £47m to the insurance industry, Scott McGee asks: Has the Official Injury Claim portal been a success?
Throwback Thursday: RSA shake-up; Axa’s advert drive
Insurance Post’s Throwback Thursday steps back in time to March 1998 to remind you what was going on this week in insurance history when a shake-up was going on at RSA and Axa wanted recognition.
Admiral joins Build Back Better; PIB’s milestone; Lockton’s GM
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Penny Black’s Social Diary: Branko’s bite and Fitch’s potatoes
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector’s social media posts.
Why PFAS is the greatest threat to insurance today
As “forever chemicals” become a growing focus of government regulation and a deluge of civil litigation, Emma Ann Hughes unpicks the potential impact of the manufacture and distribution of per and polyfluoroalkyl substances for the insurance industry.
What NatWest was doing while Amazon’s efforts crashed and burned
Editor’s View: At the end of 2022 all eyes were on Amazon’s Insurance Store, but Emma Ann Hughes observes perhaps more attention should have been paid to what NatWest was quietly doing with technology and financial services distribution.
Q&A: Risto Rossar, Insly
Risto Rossar, CEO and founder of Insly, zooms in on the insurtech’s latest artificial intelligence tool and highlights further AI use cases that will enable its next phase of growth and innovation.
Insurers Review of the Year 2024
Insurers share their highlights of 2024 and hopes for more economic stability, less regulatory tinkering and fewer storms in 2025.
Broker Review of the Year 2024
Brokers were pleased with M&A activity in 2024 but ticked off by disproportionate regulation, capacity exiting the market and artificial intelligence failing to live up to expectations.
Hiscox’s Wrigglesworth on how to evolve an insurer’s tech estate
View from the Top: Ian Wrigglesworth, chief technology officer at Hiscox UK, considers the challenge of designing a tech strategy in a fast-changing world.
AA raises concerns about comprehensive motor cover
The AA has called for comprehensive motor insurance policies that do not include windscreen cover to be renamed in order to avoid complaints from consumers that policies fall short of their expectations.
Diary of an Insurer: HDI Embedded’s Nelson Castellanos
Nelson Castellanos, chief partnerships officer for international at HDI Embedded, discusses factoring in different country’s needs to product development, explores embedded insurance options for the European telecommunications industry and loves the fact…