Fraud
Allianz and LV appoint joint claims panel
Allianz and LV have appointed BLM, DWF and Keoghs to their claims legal panel and are considering joint panels across other areas, Post has learned.
Spotlight: Claims - How a bespoke service can ensure a better experience for customers
Steve Charnock, chairman of Insurance Solutions Group, explains why he believes a tailored approach and a firm commitment to ‘listen, solve and deliver’ means superior outcomes for insurers and their customers.
Chubb and Marsh unveil Covid-19 vaccination solution; insurtech investment hits quarterly high; motor/home premiums fall; and Aviva offers cover to new customers affected by cladding crisis
Post wraps up the major insurance deals, launches, investments and strategic moves of the week not covered elsewhere on www.postonline.co.uk
Upcoming webinar: First impressions last - how to balance human touch and technology with smarter onboarding
Post, in association with Crif Decision Solutions, invites you to take part in a live webinar taking place 6 May on how to optimise first contact with new customers, making onboarding as smooth and engaging as possible by removing duplication of…
IFB to launch AI fraud detection system
The Insurance Fraud Bureau has partnered with software-as-a-service automation specialists Shift Technology to build a fraud detection system that will launch in early 2022.
Zurich argues fraud allegations ‘mischaracterise’ its role in defective Swansea housing development
Zurich has denied that it acted fraudulently in connection to inspections it undertook of a defective development in Swansea, saying the checks were carried out for the purpose of deciding whether to insure the building against future faults and not to…
Abacai has an 'opportunity to drive' insurtech consolidation but will not pay over the odds, says co-founder Hay
Private equity-backed digital insurance venture Abacai will not be a “consolidator for consolidation’s sake”, although it is inevitable that there will be activity in the insurtech space, one of its co-founders has told Insurance Post TV.
Q&A: Keoghs' Sarah Swan on how the Covid lockdown threatens an uptick in child abuse claims
Public Sector organisations are bracing themselves for future claims related to alleged failure to protect and failure to remove children from abusive environments during the Covid-19 lockdowns. Keoghs partner Sarah Swan spoke to Post about why abuse…
Ghost broking investigations accounting for quarter of IFB cases
The number of ghost broking investigations has doubled since 2016, Stephen Dalton, head of intelligence and investigations at the Insurance Fraud Bureau, told Post.
Atlanta acquires Marmalade; Aviva in SME cyber push; Greenlight seals 13th insurtech deal; and Zurich launches flood pilot
Post wraps up the major insurance deals, launches, investments and strategic moves of the week not covered elsewhere on www.postonline.co.uk
Six jailed as motor trade policies facilitate drugs trafficking
Six members of a Bristol-based organised crime group who fraudulently used trade motor insurance policies to help traffic drugs have been sentenced to a combined 18 years and eight months in prison.
Insurance lives in the Covid era – 12 months on from the first National Lockdown: Part Two
On the 23rd of March 2020 as Covid-19 infection rates soared Prime Minster Boris Johnson told us to “stay at home” triggering the first National Lockdown. One year on Post spoke to a host of insurance workers about their work and personal experiences of…
Ex-CHO chair sets sights on improving 'frictional' industry relationships with company launch
Credit hire firm Cogent Hire will aim for “zero litigation” and “near total” removal of fraud, managing director Kirsty McKno told Post as the company launched.
Intelligence: Are insurers and insureds ready for 5G?
The UK’s four main mobile networks have all launched a 5G service and by 2022 the whole of the UK is expected to have access. 5G is touted to bring benefits across society – Post investigates what will it mean for insurers and their clients.
Advertising feature: Optimising claims indemnity spend for insurers
Digitisation has become essential for insurers looking to unlock value and deliver excellent customer experience. According to EXL's UK and Europe team, Mohit Manchanda, head of insurance, Rohan Regis, vice-president insurance and Swarnava Ghosh, senior…
For the record: Aviva disposals, Beazley creates digital unit, Fenchurch & Partners launches, new D&O MGA Rising Edge and Zurich invests in insurtech
Post wraps up the major insurance deals, launches and investments of the week
UK government plans to swerve EU Vnuk law
The British government is planning to avoid the European Union’s controversial Vnuk law, which requires compulsory insurance for vehicles including golf buggies and mobility scooters even on private land.
Kingfisher refutes 'bad faith' dismissals accusation in High Court case
Kingfisher has responded to claims by the sellers of Fresh Insurance that it exited key directors in “bad faith” in a further filing at the High Court.
Interview: Christian Formby, Assurant
Assurant’s Europe boss Christian Formby tells Post how he came into the role, explains the growth opportunities for its B2B2C connected home, lifestyle and car offering and discusses how it faces competition from all angles, despite having no similar…
For the Record: Aviva rationalises office space, RSA deal gets greenlight, Miller enters HNW and Corant Global is born
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Q&A: Jennette Newman, Forum of Insurance Lawyers
Jennette Newman, partner at Clyde & Co, was appointed as president of Forum of Insurance Lawyers in November last year, replacing Anthony Baker. She spoke to Post about her hopes for 2021.
Property developer rejects Axa counterclaim in fire damage case
Property investor Aubrey Weis and his company Elcombe have denied Axa’s counterclaim and the issues set out in the provider’s defence document in the ongoing legal dispute over a £1.7m claim.
QBE’s Jon Dye on managing emerging risks in 2021
From trade tariffs on parts and whiplash reform, through to fraud, automatic lane keeping technology and connected vehicles, there is plenty for insurers to keep an eye on this year, says Jon Dye, director of motor at QBE.
BGL’s Peter Thompson on how the learnings of 2020 can make this the year of opportunities
The challenges of the coronavirus pandemic led to substantial technological advances that insurance must build on this year, says Peter Thompson, CEO of insurance, distribution and outsourcing at BGL Group.