Fraud
Ecclesiastical’s office professions product; Howden Re’s talent exchange; Ripe’s head of M&A
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
2024 Claims and Fraud Awards shortlist revealed
The shortlist can today be revealed for the 2024 Insurance Post Claims and Fraud Awards.
Post Claims Club Podcast: Shift Technology’s George Robbins
In the first of a series of interviews with key figures in the claims space, Post content director Jonathan Swift caught up with Shift Technology’s new head of UK markets George Robbins.
What Labour’s landslide victory means for insurance
Sir Keir Starmer, the nation’s new prime minister after Labour’s landslide general election victory, as well as key insurance industry figures, have the same message: “change begins now”.
Freedom’s car integration; Tradex joins IFB; DWF’s chair
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Is fraud detection the only funding certainty in insurance?
Content Director’s View: Another year, another raft of insurers highlighting record fraud detections and savings. Jonathan Swift reflects on this and asks whether the industry is close to a tipping point when it comes to continued improvements in…
Skydiving fraudster’s £6.6m claim comes crashing down to earth
Keoghs and Hastings Direct have won the UK’s largest ever fundamental dishonesty case, saving the insurance provider £6.6m.
Q&A: Graham Gibson, Allianz
Allianz chief claims officer and Thatcham Research chairman Graham Gibson reveals how the provider is using artificial intelligence to crack down on fraud and believes we are at “an inflection point” when it comes to automated vehicles.
Aviva sees 65% increase in non-whiplash injury claims
Non-whiplash-related injury claims have jumped by nearly two-thirds since the whiplash reforms, Aviva’s head of counter-fraud Pete Ward has told Insurance Post.
Digital claims: closing the loop from FNOL to settlement
Technology is transforming the ease and efficiency of the insurance claims process. But there’s still a balance to be found between light touch and human touch. Saxon East reports.
Harnessing responsible AI in the insurance industry
Trade Voice: Ann Dingemans, lawyer at Kennedys and Fleur Rochester, Kennedys partner and president of the London Forum of Insurance Lawyers, look at how insurers can take advantage of artificial intelligence in the right way.
How generative AI is everything, everywhere in insurance all at once
How insurers have been able to swiftly pilot generative artificial intelligence, prove the value of embracing this technology and roll it out across the wider business is examined by Insurance Post Editor Emma Ann Hughes.
Cifas sees false insurance claims increase by a fifth
Opportunistic drivers submitting false ‘no claims’ documents are raising concerns for insurers, with filings to the National Fraud Database increasing in 2023, according to Cifas.
Insurance market has rushed automation – survey
Many technology professionals at insurers and MGAs believe the market has rushed into automation, according to a survey by RDT Tech.
Ageas reveals AI has saved business more than £4m
Ageas has saved more than £4m due to the use of artificial intelligence, with £2m of the savings coming from AI-enhanced fraud models.
Unforeseen impact of generative AI on insurance
Rory Yates, chief strategy officer of EIS, explains why labelling everything as generative artificial intelligence is confusing at best, and at worst could be a very dangerous mistake.
Chicken shop owner has wings clipped for fowl play in fraudulent fire claim
A chicken shop owner and his brother have been handed prison sentences following investigations by Allianz and Sedgwick into a fire in 2018.
How insurers can up their claims game
Insurers love to talk about claims exaggeration, but David Worsfold asks: are they guilty of some exaggeration of their own?
Diary of an Insurer: Clear Group’s Neil Grimes
Neil Grimes, claims director of Clear Group, gets out on the track to experience a demonstration of autonomous driving and catches up with the claims team of a recent acquisition.
Saga sells Caravan book; CFC’s fintech cover; Lockton’s head of parametric
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Reminder: Claims and Fraud Awards deadline is 14 June
With a deadline of 14 June you have just over a week left to get your entries in for the 2024 Insurance Post Claims and Fraud Awards.
Impact of fraud reaches unprecedented UK levels
In the UK, the impact of fraud on individuals, businesses and the public sector has reached unprecedented levels.
Howden’s purchase; Ecclesiastical’s schemes tool; Hiscox’s schemes head
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Allianz’s Fletcher on fraud prevention in the age of technology
View from the Top: Ben Fletcher, director of financial crime at Allianz Personal, calls for the industry to prioritise prevention over reaction in the fight against fraud.