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Blog: Shaping the future of urban mobility

There is no question that the UK is on the brink of big change in urban mobility and that it is set to transform the motor insurance landscape, says James Roberts, business development director for insurance at Europcar Mobility Group UK.

Blog: The discount rate review – calling King Solomon

The review of the discount rate will be fraught with moral, ethical and financial hazards. Minster Law's legal services director Rachel Di Clemente explains why those involved in the decision might be wishing for some of King Solomon's wisdom.

Special Report: Motor Insurance Research 2019: Expert View

With Adas on the rise, insurers need to better understand these technologies, including their impact on safety and claims, to derive the greatest benefits from them. National Windscreens managing director Jan Teo highlights how education can play a…

Roundtable: Building out from the back office

The hype over new technologies might have the industry excited. But there remains a question of whether these firms’ back offices are fit for purpose to enable them to maximise these customer facing investments. Against this backdrop, Post, in…

Research: Reconciliation and settlement systems

On the back of recent research by Post and Banking Circle – the financial utility – into the banking/payments infrastructure insurance companies use for reconciliation and settlement, Edward Murray sought to discover the most pressing pain points and how…

Roundtable: Dual pricing and loyalty

Loyal customers have long felt penalised by dual pricing. As the regulator and the government are promising to stop the practice, insurers discussed how to move the focus away from premiums to build stronger loyalty, at a roundtable organised by Post, in…

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