Sponsored
Blog: Are insurers effectively engaging with SMEs?
The SME market represents a major area of growth for insurers but Sara Costantini, managing director of Crif Decision Solutions, asks what providers are doing to capitalise on this opportunity?
Roundtable: Vulnerable customers: how does technology deliver fairer claims outcomes?
The FCA continues to be concerned about the problems faced by vulnerable customers. The regulator is expected to soon unveil a consultation to provide clarity on expectations of firms. Experienced claims handlers will play a key role in helping insurers…
Blog: Getting ready for the B-word
As the ins and outs of the UK leaving the European Union continue to be debated, James Roberts, business development director for insurance at Europcar Mobility Group UK, feels that - whatever the outcome - the pain for customers facing lengthy and…
Blog: Diversity and inclusion are essential to success in insurance
As data and technology become increasingly important to insurance, Mohit Manchanda, head of consulting for UK and Europe at EXL, believes ensuring the diversity of the teams owning the data, building and maintaining the algorithms, and providing audits…
Insurance Technology Summit Q&A: Duck Creek Technologies Europe managing director Bart Patrick
Ahead of the Post Insurance Technology Summit, Post editor Stephanie Denton sat down with Duck Creek Technologies Europe managing director Bart Patrick to discuss the cultural step change need in insurance to remove the upgrade nightmares.
How climate change is impacting the risk profiles of financial institutions
A closer look at how board-level considerations of climate change must shift, and the potential consequences if they do not
Special report: The future of claims in commercial broking: Expert view
Technology and staff investment are key to delivering great commercial claims service. Insurers must show the way in embracing future claims innovation, as well as their in-house capabilities and expertise, writes Victoria Keating, claims relationship…
Blog: Urban mobility - the differentiation battle zone
The current credit hire regime has no place for choice other than a hire car for the duration of repair, even though that might not meet the needs of the claimant. James Roberts, business development director for insurance at Europcar Mobility Group UK,…
Insurance Technology Summit Q&A: Equinix global head of insurance James Maudslay
Ahead of the Post Insurance Technology Summit, Post editor Stephanie Denton sat down with Equinix global head of insurance James Maudslay to discuss the role inter connection and ecosystems play in giving insurers a digital edge.
Advertising Feature: Is a lack of expertise at bodyshops putting drivers at risk?
New technology can save lives, but Neil Atherton, sales and marketing director at Autoglass, fears a lack of expertise at bodyshops could put drivers at risk and lead to increased insurance claims.
Insurance Technology Summit Q&A: Crowe partner Daniel Bruce
Ahead of the Post Insurance Technology Summit content director Jonathan Swift sat down with Crowe partner Daniel Bruce to discuss the difficult questions insurers need to ask themselves before undertaking digital innovation projects, and why they need to…
Special Report: The future of personal lines insurance: Expert view
The insurance industry needs to understand the demands of its future customers if it is to satisfy their expectations. EXL’s head of UK and Europe and SVP Insurance, Nigel Edwards explains how smarter insurers will adopt personalisation and a…
Roundtable: Opening up new insurance opportunities using IoT
The Internet of Things continues to offer insurers considerable opportunities in terms of maximising existing data to better understand customers and enter new markets previously considered unprofitable. With this in mind, Post, in association with…
Spotlight: SME market: SMEs and cyber risk - a ticking time bomb
SMEs are a prime target for cyber criminals because they are believed to have limited resources and employ less technically aware employees than larger enterprises. Despite this, these businesses, their insurance providers and brokers are not assessing…
Blog: Breaking the under-reporting habit
In order to solve a problem, we need to accept that it’s there. This principle is common sense – and it certainly applies to insurers’ fight against financial crime, says Dennis Toomey, global head of insurance fraud at BAE Systems.
Roundtable: Innovation in pricing: the need to adapt
As insurers innovate, those at the core of insurers’ pricing and underwriting strategies face a growing need to adapt. Post held a roundtable, in association with Sas, to examine what is driving innovation in pricing and what challenges those changes…
Blog: The financial crime insider threat
The insurance industry has woken up to the growing criminal threat. However, Dennis Toomey, global director of counter fraud analytics and operations at BAE Systems, highlights that much investment in this area has focused on the external threat.
Blog: The MIB's litigant in person portal is only fit for sunny days
The Motor Insurer's Bureau might have outlined how it expects the proposed litigant in person portal to work. But Marcus Taylor, director of claims at Minster Law, argues that while this might be fine for 'sunny day' scenarios, there was much detail…
Blog: How you can make a difference by supporting Alzheimer's Society at the 2019 BIAs
Every three seconds across the world, someone develops dementia. With this in mind Benedict Burke, chief client officer, global client development, Crawford & Company, explains why you should get behind Insurance United Against Dementia at the 2019…
Blog: Will Brexit fundamentally change the dynamics of travel insurance?
The UK's withdrawal from the EU could leave many travellers with pre-existing medical conditions struggling to get cover. Aquarium Software's product marketing director Mark Colonnese suggests a solution whereby insurers bid against each other to cover…
Roundtable: Digital Transformation – to what extent has hype turned into action?
While the topic of digital transformation has been around for the past decade, consultancies continue to warn that further transformation is required. Post, in association with Marklogic, held a roundtable with senior figures from the insurance industry,…
Analysis: The future of pricing - A responsible revolution
Change is hitting insurers at a much faster pace than ever before. Are they ready to keep up and able to re-establish some of the trust that has been lost?
Blog: What's stopping customers being given more choice for replacement mobility?
From vehicle size to type, motorists need to be given greater choice by insurers when their car is off the road. James Roberts of Europcar Mobility Group UK outlines some suggestions as to where flexibility could play a greater role.
Blog: To beat fraud, insurers have to tear down internal walls to future-proof their business
The insurance industry continues to treat cyber attacks and fraud as two independent problems. However, Dennis Toomey, global director of counter fraud analytics and operations at BAE Systems, argues they are in fact one and the same – and until the…